
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive wage
Paid training
Commission opportunities
career advancement
Diversity and inclusion supportive culture
FORTUNE 100 Best Companies to Work For recognition
Team-oriented work environment
Job Description
CarMax is a pioneering automotive retailer that has transformed the car buying experience by introducing a transparent, honest, and customer-focused approach. Recognized as the nation’s largest retailer of used cars, CarMax operates more than 200 locations across the United States. With a workforce of over 25,000 associates, the company is deeply committed to cultivating iconic customer experiences while fostering career growth and personal development for its employees. CarMax is renowned for its inclusive workplace culture and dedication to diversity, earning recognition as one of the FORTUNE 100 Best Companies to Work For.
The Sales Consultant position at CarMax is a dynamic and customer-centric role designed for energetic individuals who are passionate about building relationships and helping customers find the perfect vehicle to meet their needs. This role does not require prior automotive sales experience as comprehensive paid training and ongoing mentorship are provided to support new team members. As a Sales Consultant, you will use your knowledge of CarMax’s extensive vehicle inventory to guide customers through every step of the purchasing process, from initial consultation and test drives to financing applications and transaction completion. The role emphasizes honesty and transparency above all, encouraging consultants to assist customers in buying the right car—not necessarily the most expensive one.
Compensation for new Sales Consultants begins with a competitive base wage during the training period and the first 640 hours of selling, after which the primary compensation shifts to a commission-based structure, rewarding successful sales achievements. This structure motivates consultants to excel while providing financial stability as they develop their skills. The workplace environment at CarMax is highly collaborative and goal-oriented, with a focus on team success as well as individual achievement. Sales Consultants have clear opportunities to advance their careers, potentially moving into mentorship, management, or other leadership roles within the company.
Joining CarMax means becoming part of a team that values communication skills, self-motivation, and strong customer focus. The company’s commitment to ongoing development and team support ensures that you will have the resources and guidance necessary to thrive in this role. By contributing to a sales process built on respect, openness, and integrity, you will help uphold CarMax’s reputation as the trusted leader in used vehicle sales. If you are eager to connect with customers, learn about the automotive industry, and grow your career in a supportive and fast-paced environment, the Sales Consultant position at CarMax offers an exciting and rewarding opportunity.
The Sales Consultant position at CarMax is a dynamic and customer-centric role designed for energetic individuals who are passionate about building relationships and helping customers find the perfect vehicle to meet their needs. This role does not require prior automotive sales experience as comprehensive paid training and ongoing mentorship are provided to support new team members. As a Sales Consultant, you will use your knowledge of CarMax’s extensive vehicle inventory to guide customers through every step of the purchasing process, from initial consultation and test drives to financing applications and transaction completion. The role emphasizes honesty and transparency above all, encouraging consultants to assist customers in buying the right car—not necessarily the most expensive one.
Compensation for new Sales Consultants begins with a competitive base wage during the training period and the first 640 hours of selling, after which the primary compensation shifts to a commission-based structure, rewarding successful sales achievements. This structure motivates consultants to excel while providing financial stability as they develop their skills. The workplace environment at CarMax is highly collaborative and goal-oriented, with a focus on team success as well as individual achievement. Sales Consultants have clear opportunities to advance their careers, potentially moving into mentorship, management, or other leadership roles within the company.
Joining CarMax means becoming part of a team that values communication skills, self-motivation, and strong customer focus. The company’s commitment to ongoing development and team support ensures that you will have the resources and guidance necessary to thrive in this role. By contributing to a sales process built on respect, openness, and integrity, you will help uphold CarMax’s reputation as the trusted leader in used vehicle sales. If you are eager to connect with customers, learn about the automotive industry, and grow your career in a supportive and fast-paced environment, the Sales Consultant position at CarMax offers an exciting and rewarding opportunity.
Job Requirements
- Sales and customer service experience, in an area such as retail, is preferred
- Good listening skills and a strong customer focus
- High level of self-motivation
Job Qualifications
- Sales and customer service experience, in an area such as retail, is preferred
- Good listening skills and a strong customer focus
- High level of self-motivation
Job Duties
- Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
- Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
- Complete all relevant records and documentation to ensure smooth transactions for our customers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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