Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $45,000.00 - $85,000.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Short/Long-Term Disability Insurance
Life insurance
Paid Time Off
401(k) Plan

Job Description

Mattress Warehouse is a leading bedding retailer in the United States, known for its commitment to offering high-quality products and exceptional customer service. Established over 35 years ago, this family-owned and operated company has expanded to over 520 store locations nationwide, making it one of the largest and fastest-growing mattress retailers in the country. Mattress Warehouse is dedicated to improving lives through the power of quality sleep, emphasizing not only product excellence but also community support and environmental responsibility. The company cultivates a supportive, team-oriented work environment where associates are encouraged to develop their careers and make a meaningful impact every day. This culture of growth and recognition ensures that employees are valued and rewarded for their hard work and dedication.

The role of a Retail Sales Consultant at Mattress Warehouse is a dynamic and rewarding position that involves assisting customers in finding the perfect sleep solutions tailored to their needs. Utilizing the exclusive bedMATCH diagnostic sleep system, a cutting-edge technology that measures 18 different parameters to provide personalized mattress recommendations, consultants help transform customer experiences by enhancing their sleep quality and satisfaction. This sales position offers a robust compensation package, which includes competitive hourly wages or commission pay, eligibility for bonuses, and access to a 401(k) retirement plan with a generous employer match. In addition to financial incentives, employees benefit from comprehensive insurance coverage options, including medical, dental, vision, disability, life, and accidental death and dismemberment insurance. The company also offers generous paid time off that covers vacation, personal, and sick days.

Retail Sales Consultants at Mattress Warehouse are provided with extensive training and continuous learning opportunities to foster professional growth and development. The company supports a positive and energetic team atmosphere where enthusiasm and a customer-focused approach are key to success. Working a typical 4-5 day retail schedule, which often includes evenings, weekends, and holidays, consultants have the chance to work between 40 and 55 hours per week. This role requires individuals who are motivated, possess a winning attitude, and enjoy engaging with customers to understand and meet their needs while delivering a relaxed, low-pressure shopping experience.

Mattress Warehouse embraces diversity and is committed to being an Equal Opportunity Employer. They strive to create an inclusive workplace that respects and values the contributions of all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Aspiring candidates who are bilingual, particularly fluent in English and Spanish, or other languages, will find this an advantageous asset. Physical capability to lift mattresses up to 75 pounds and assist in showroom reset and customer load-outs is also required.

Overall, this position offers an excellent opportunity for individuals passionate about retail sales and customer service to join a reputable company dedicated to enhancing the lives of its employees and customers alike through quality sleep solutions. Applying for this role at Mattress Warehouse means becoming part of a vibrant team that values innovation, growth, and community engagement.

Job Requirements

  • availability to work a retail schedule including evenings, most holidays, and all weekends
  • ability to lift up to 75 pounds
  • excellent verbal and written communication skills
  • commitment to providing exceptional customer service
  • high energy and enthusiasm
  • ability to work between 40 and 55 hours per week
  • willingness to learn and adapt to new technologies and sales techniques

Job Qualifications

  • high school diploma or equivalent
  • prior retail sales experience preferred
  • strong communication and interpersonal skills
  • ability to work a flexible retail schedule including evenings, weekends, and holidays
  • bilingual abilities a plus
  • physical ability to lift up to 75 pounds
  • enthusiasm and a team-oriented attitude
  • proficiency with technology including point of sale systems

Job Duties

  • engage with customers to provide a relaxed and educational shopping experience
  • utilize the bedMATCH diagnostic sleep system to recommend mattresses
  • confidently sell premium mattress and bedding products
  • assist customers with loading mattresses onto vehicles
  • maintain and reset the showroom floor
  • use technology including tablets and mobile point of sale systems
  • participate in continuous training and development programs

Job Criteria

Experience

Mid Level (3-7 years)


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