Sales Concierge

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $19.75

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

flexible spending accounts

Life and accident coverage

disability

Paid Time Off

Parental leave

Holidays

wish day paid time to volunteer

401k with employer match

legal and identity theft plan

Voluntary income protection benefits

Wellness Program

Employee assistance program

Job Description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company with an extensive and dynamic portfolio that includes resort, travel club, and lifestyle travel brands. As a pioneer and innovator in the travel industry, the company remains dedicated to fulfilling its mission to put the world on vacation by offering exceptional travel experiences to millions of customers globally. Through the efforts of its committed associates, Travel + Leisure Co. fosters an environment rich with growth and innovation, where every team member has the opportunity to grow professionally while contributing to an inspiring, customer-centered vision. The company places a strong emphasis on creating memorable vacations and delivering unparalleled customer service that sets the standards for the industry. Travel + Leisure Co. embodies a culture that balances the excitement of innovation with a commitment to inclusivity, diversity, and a positive work environment, making it a great workplace for individuals passionate about the travel and hospitality sectors.

This particular role focuses on in-person marketing within Travel + Leisure Co.’s resorts. It involves engaging with prospective and current owners to introduce them to the company’s offerings and encourage participation in sales presentations or tours. The position requires acting as a professional and enthusiastic brand ambassador by partnering closely with resort staff and guests. Responsibilities include greeting guests, screening and qualifying potential customers, scheduling sales-preview tours, and collecting required deposits when applicable. This role is essential in driving the company’s sales efforts at the resort level and plays a pivotal part in converting visitors into satisfied owners and loyal customers. The position offers an exciting opportunity to work in a dynamic and supportive environment with no travel beyond the local resort area. Compensation includes an hourly wage of $19.75 plus commissions during the initial training period, transitioning to a state’s minimum wage plus commissions afterwards, with top performers earning significantly higher annual earnings. Travel + Leisure Co. also offers a comprehensive benefits package that supports employees’ health, wellness, and work-life balance. Overall, this role is ideal for individuals interested in sales, marketing, and the travel industry who enjoy engaging with people and creating memorable vacation experiences for others.

Job Requirements

High school diploma or equivalent
Sales and/or marketing experience preferred but not required
Ability to maintain production standards
Clear and concise written and verbal communication skills
Ability to work in a team environment
Proficient in MS Excel, MS Word, and general computer skills
No travel required outside of the home site’s area

Job Qualifications

High school diploma or equivalent
1 to 3 years of sales and/or marketing experience preferred but not required
Clear and concise written and verbal communication skills
Ability to work in a team environment within a shared space
Proficient in MS Excel, MS Word, general computer skills, and smart devices

Job Duties

Serve as a positive and professional brand ambassador for Travel + Leisure Co.
Partner with resort staff to receive arrival sheets of guests checking in
Greet, present, and incentivize prospective customers to attend a sales-preview tour
Screen and qualify potential customers based on company guidelines
Make sales-tour reservations and collect required deposits
Attend all scheduled training sessions and department meetings
Keep current on marketing information and industry trends