Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $12.77 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

flexible schedule
On-the-job training

Job Description

Five Below is a dynamic and fast-growing retail company that has carved a unique niche in the market by offering an exciting and diverse range of products priced at $5 or less. With over 20,000 associates nationwide, Five Below prides itself on fostering a vibrant workplace culture that celebrates fun, creativity, and inclusiveness. The company embraces a purpose-driven philosophy summarized by the phrase Let Go & Have Fun, which reflects its commitment to providing an amazing shopping experience filled with unlimited possibilities for its customers. This ethos not only defines the company’s retail environment but also shapes a supportive and motivating workplace for its employees.

At Five Below, the culture is core to its identity. The Five Below Way, representing company values and behaviors, empowers every associate to contribute enthusiastically with big ideas, energy, and passion. Working here means being part of a team that transforms the ordinary into a WOWplace, where everyone’s input helps create an inspiring atmosphere. The company’s commitment to employee growth and satisfaction can be seen in its flexible scheduling and comprehensive training programs, ensuring associates are well-prepared to perform their roles effectively while enjoying a positive work environment.

The hourly Crew Member role at Five Below represents an entry point into the retail industry with a competitive starting wage of $12.77 per hour. This position is ideal for individuals who enjoy engaging with customers and being part of a team dedicated to delivering excellent service while maintaining a fun and energetic store atmosphere. The role is multifaceted, requiring versatile skills to greet and assist customers promptly, understand their needs, and foster a positive shopping experience. Crew Members play an active role in merchandising, supporting promotions, and resolving customer concerns with professionalism and courtesy.

This position demands flexibility as the schedule may include days, evenings, weekends, and potentially overnight shifts or travel. Associates must be physically capable of handling stock operations, including lifting merchandise, using ladders, and maintaining energy on the sales floor for extended periods. The role also emphasizes communication skills, encouraging Crew Members to interact effectively with customers, managers, and teammates to contribute to store goals and company success.

In summary, the Crew Member role at Five Below provides a supportive, engaging environment for individuals who are energetic, reliable, and customer-focused. With a strong emphasis on team collaboration and personal growth, it is an excellent opportunity for those looking to start or advance their career in retail, gain valuable experience, and be part of a thriving, fun-loving company culture.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to stand for extended periods
  • Capability to lift merchandise up to 25 lbs
  • Ability to climb ladders and perform physical tasks such as bending or stooping
  • Strong interpersonal skills to communicate effectively with customers and team members
  • Willingness to adhere to company policies and procedures
  • Must be able to work various shifts as needed

Job Qualifications

  • At least 16 years old
  • Available to work a flexible schedule including days, evenings, weekends, and potentially overnight shifts
  • Comfortable with or willing to learn technology such as cash registers and mobile devices
  • Good communicator with the ability to engage with customers
  • Able to handle customer interactions and concerns courteously
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge through on-the-job training

Job Duties

  • Greet and assist customers promptly
  • Understand and meet customer needs by sharing product knowledge and providing recommendations
  • Promote store events and promotions
  • Resolve customer concerns professionally
  • Communicate needs to management regarding restocking and service requirements
  • Support team and company goals through collaboration
  • Frequently operate cash register and perform merchandising tasks

Job Criteria

Experience

Entry Level (1-2 years)


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