Sales Associate / Jewelry Consultant - Zales - Briarwood Mall - Ann Arbor, MI

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $24.00
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Benefits

Base pay plus commission on sales
medical insurance for full-time employees
Dental Insurance for full-time employees
Vision insurance for full-time employees
Prescription insurance for full-time employees
401(k) Plan
paid time off for full-time and part-time employees
Paid holidays for full-time employees
Tuition reimbursement including Jewelry industry courses
Training programs including Associate and Management Training Systems
Merchandise discounts
Incentive trips and contests

Job Description

Zales is a renowned jewelry retailer that prides itself on celebrating the unique sparkle of every individual. As part of the Signet Jewelers family, a purpose-driven company certified as a Great Place to Work, Zales operates with a mission centered around the notion that love inspires love. The company is dedicated to empowering its jewelry consultants to connect deeply with customers, encouraging them to Celebrate Life and Express Love through meaningful and personalized service. With a solid reputation in the retail jewelry sector, Zales offers rewarding career paths filled with opportunities for personal growth, professional development, and the chance to... Show More

Job Requirements

  • High school diploma or equivalent
  • Availability to work flexible retail hours including nights, weekends, and holidays
  • Strong customer service and sales skills
  • Good communication and relational abilities
  • Ability to work in a fast-paced retail environment
  • Willingness to support team goals and store policies

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in retail sales or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to work flexible hours including nights, weekends, and holidays
  • Positive, customer-focused attitude
  • Basic knowledge of jewelry and sales techniques is a plus

Job Duties

  • Engage customers in conversation to understand their needs and desires
  • Present merchandise and share detailed information regarding features and benefits of products
  • Provide information regarding extended service plans and financing options
  • Meet individual and team sales goals
  • Assist with day-to-day customer traffic management and line queue control
  • Perform administrative duties to maintain store efficiency and compliance
  • Support a Customer First culture by delivering exceptional customer service

Job Location

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