Sales Associate (Full-Time) - Baker, Baker, LA

Baton Rouge, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $12.75 - $16.75

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Job Description

DTLR, Inc. is a prominent retail company specializing in offering the freshest and most coveted streetwear, footwear, and accessories to its community of customers. With numerous stores strategically located to serve the urban fashion culture, DTLR prides itself on delivering an exceptional shopping experience through a blend of curated style, quality products, and outstanding customer service. The company’s dedication to fostering a vibrant street lifestyle and making the latest fashion trends accessible to all has cemented its reputation as a leader in the retail footwear and apparel industry. Employees at DTLR are regarded as the cornerstone of its success, contributing not only to sales but also to shaping the customer journey by delivering genuine, knowledgeable, and personalized service.

The Full-Time Associate position at DTLR is essential for maintaining the high operational standards across stores while ensuring customers receive the best possible service every time they walk through the door. This role requires a dedicated individual who is eager to engage customers by understanding their fashion needs and providing expert guidance on product selections. A Full-Time Associate assists the store management team with day-to-day operations, including merchandising, managing shipments, restocking merchandise, and enforcing company policies. They must exhibit professionalism, courtesy, reliability, and efficiency to support the overall store success. This full-time role typically involves working a minimum of 35 hours up to 40 hours per week, emphasizing a balance between dynamic retail service and operational responsibilities.

Associates at DTLR take pride in building meaningful relationships with customers by being attentive, honest, and responsive. They bring a basic knowledge of fashion trends to the forefront, helping customers find the items that best fit their style while adhering to DTLR’s brand standards. Additionally, the store associate is proactive in supporting loss prevention efforts by monitoring inventory shrinkage, applying proper security measures, and following point-of-sale procedures to accurately manage cash and minimize discrepancies. This role also involves contributing to a clean and inviting sales environment, training fellow employees in selling techniques, and supporting store management with operational compliance, safety, and business standards. Working in a fast-paced retail environment, the associate must demonstrate flexibility and a strong work ethic to meet customer demands and ensure the store achieves its sales targets and overall goals.

Job Requirements

High school diploma or equivalent preferred
Previous work experience in retail or customer service is preferred
Excellent command of the English language
Demonstrated leadership and ability to work under minimum supervision
Open availability and flexibility
Basic fashion and style trend knowledge
Reliable transportation
Ability to stand for extended periods
Ability to lift carry push or pull up to 50 lbs
Ability to work extended hours and in a fast-paced dynamic environment

Job Qualifications

Previous work experience in retail or customer service is preferred but not necessary
High school diploma or equivalent preferred
Work requires an excellent command of the English language to effectively communicate with management customers and other employees
Demonstrated leadership and the ability to work under minimum supervision
Must be able to take charge of the store when necessary
Open availability and flexibility to meet customer demand and the needs of the business
Must possess basic fashion and style trend knowledge and desire to work with customers in a retail setting
Has a proven track record in building and working as part of a team demonstrated ability to handle responsibility and an understanding of the needs of the street lifestyle customer
Willing to work in multiple stores in the assigned district

Job Duties

Builds customer relationships by demonstrating a strong sense of customer service by assisting all customers in a professional courteous reliable attentive honest and responsive manner
Identifies customer needs and provides knowledgeable assistance to help customers select the product(s) that meet their needs
Displays basic fashion and trend knowledge and able to satisfy customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships
Assists with shipments merchandising restocking and pricing
Maintains and presents a positive enthusiastic attitude toward job and company
Complies with and enforces all company policies
Embraces service training and product programs
Assist Store Manager with monitoring and identifying issues relevant to the loss or inconsistencies in the store to ensure store achieves successful goals of shrink that are at or below company plan
Monitors and controls all aspects of operational compliance safety and business standards
Supports the training of all employees in suggested selling and merchandising techniques
Actively seeks to minimize shrinkage of inventory by protecting the store against shoplifting and internal theft
Follows loss prevention policies and security procedures
Enforces and follows proper point of sale procedures
Balances all money taken in during assignment and works with store management to investigate discrepancies
Keeps management informed of important developments potential problems and related information necessary for effective management
Helps maintain a neat and orderly sales environment
Performs other duties as may be assigned
A standard work week consists of a minimum of 35 hours up to a maximum of 40 hours