Sales Associate-Color & Curl Concierge Cosmoprof 87046

West Valley City, UT, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.00 - $19.25

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Travel reimbursement

Job Description

BSG is a leading company in the wholesale and retail distribution of professional beauty supplies. Established with a clear purpose to provide access to high-quality beauty products along with exceptional customer service, BSG has built a reputable position within the beauty industry. The company prides itself on its commitment to diversity, inclusivity, and self-expression, fostering an environment where employees and customers alike are welcomed and encouraged to thrive. BSG operates as a crucial bridge between beauty product manufacturers and professional beauty salons, barbershops, spas, schools, and licensed cosmetologists, continuously innovating to meet the evolving needs of the market. As a leader in this sector, BSG emphasizes talent development and technical expertise among its team members, encouraging personal growth and continuous learning.

The Color Curl Concierge position at BSG plays a pivotal role in maintaining and expanding the company's dominance in the beauty industry, specifically focusing on color, curl, and texture products. This role is designed for individuals passionate about beauty and who wish to develop their technical, business, and selling skills within a supportive yet dynamic environment. The Concierge acts as a key liaison between BSG and its professional clientele, providing consultative services to salons, barbers, spas, and cosmetology professionals. By utilizing market analysis, customer service excellence, product education (both in-store and virtual), and innovative selling techniques, the Concierge significantly contributes to BSG's sales growth and customer loyalty.

The role demands a deep understanding of color and curl products, alongside excellent communication and leadership skills to foster team culture and enhance customer relationships. Responsibilities include conducting product education sessions, implementing merchandising strategies, launching marketing initiatives, and maintaining accurate inventory and customer profiles. The Concierge is also tasked with being an industry expert, helping to guide the company's strategic direction through feedback on emerging trends and participating actively in professional events. The position requires adaptability to market changes and a proactive approach to business development, ensuring BSG stays ahead in the competitive beauty supply space. This is a highly responsible and autonomous role that involves a blend of in-store, virtual, and fieldwork, including opportunities to travel for shows and sales meetings.

Joining BSG as a Color Curl Concierge means becoming part of a forward-thinking company that values passion, creativity, and professionalism. The company supports its team members with the resources and training necessary to excel while promoting a culture of inclusivity and empowerment. Ideal candidates are those with retail or full-service sales experience, preferably licensed cosmetologists, who are eager to learn, connect with clients, and drive business growth. With reliable transportation and strong organizational abilities, the Concierge ensures efficient service and outstanding customer experiences. BSG offers a vibrant, welcoming workplace where employees are encouraged to grow their careers in an industry that celebrates beauty in all its forms.

Job Requirements

One year retail or full service sales
Licensed cosmetologist highly preferred
Reliable transportation
Working knowledge of retail sales, inventory control systems and visual merchandising
Strong Microsoft Office skills specifically Excel and PowerPoint, Oracle, and POS applications
Comprehensive knowledge of computers, mobile devices, and social media platforms
Ability to travel to shows and sales meetings at least 3 times a year
Ability to work in a constant state of alertness and a safe manner
Commitment to working scheduled hours with flexibility for additional hours
May be required to work in other stores and field at times
Strong time management and organization skills
Ability to present a professional image and interact positively with the public
Strong written and verbal communication skills at all levels

Job Qualifications

One year retail or full-service sales experience
Licensed cosmetologist highly preferred
Working knowledge of retail sales, inventory control systems and visual merchandising
Strong Microsoft Office skills, specifically Excel and PowerPoint, Oracle and POS applications
Comprehensive knowledge of computers, mobile devices and social media platforms
Ability to travel to shows and sales meetings a minimum of 3 times a year
Strong time management and organization skills
Ability to present a professional image and interact positively with the public
Strong written and verbal communication skills

Job Duties

Dominate the industry in talent development, technical and selling skills
Passionate desire to learn and grow
Schedule, prepare and follow through on business development days to increase product knowledge and develop professional vendor and customer relationships
Remain agile to changes in the market while building industry knowledge and intuition
Be the category expert in color curl/texture, sharing information with team and customers
Create an organized work environment and workflow to efficiently service customers
Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and assistance needed
Attend all meetings, functions and events and maintain regular contact as established by the company or supervisor
Conduct effective basic in-store/salon and virtual education
Determine customers needs and offer products and services to best align with their needs
Conduct periodic meetings to maintain high employee relations
Initiate business relationships to gain customers trust and confidence
Develop and review market analysis, open new accounts and follow up
Meet or exceed established metrics and color growth goals
Establish technical expertise pertaining to products and programs
Implement marketing and merchandising programs
Utilize social media to drive business and market events
Create and maintain customer profile system for major accounts
Resolve customer service issues in a timely manner
Ensure all store opening and closing procedures are performed correctly
Maintain high standards of color and curl merchandising and display
Own inventory accuracy and monitor product turn
Communicate with corporate partners on emerging trends and products
Use cold-calling to generate new customers
Comply with procedures regarding returns and approved conversions
Complete assignments and projects timely
Comply with safety procedures and laws