Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $20.25
Work Schedule
Standard Hours
Flexible
Benefits
generous product discount
free sample products
Medical
Dental
Vision
401k
vacation
sick leave
Holiday time
Job Description
Sally Beauty Holdings is a leading specialty retailer and distributor of professional beauty supplies with a rich history of supporting beauty professionals and enthusiasts across the United States and Canada. Established as a prominent beauty supply chain, Sally Beauty Holdings offers a comprehensive range of high-quality products including hair color, hair care, styling tools, and salon essentials. The company is recognized for its commitment to diversity, self-expression, innovation, and growth, fostering an inclusive culture where employees can thrive. With a strong dedication to providing excellent customer service and empowering beauty professionals, Sally Beauty Holdings continues to expand its presence while maintaining its reputation as a trusted leader in the beauty industry.
The Color & Curl Concierge / Colour & Curl Specialist is an essential role within Sally Beauty Holdings, focused on driving the color and curl business by acting as a knowledgeable expert and trusted advisor. This position not only fulfills the daily responsibilities of a sales associate but also emphasizes customer retention, brand awareness, and market growth in hair color and curl texture products. The specialist plays a vital role in educating customers and professional partners alike through virtual and in-store product demonstrations and consultations, ensuring they have the best solutions to meet their unique needs.
This role requires a combination of retail sales skills, business acumen, and a passion for beauty, particularly color and curl technology. The Color & Curl Concierge/Colour & Curl Specialist enhances the customer experience by building lasting relationships, utilizing market analysis to recommend products, and training beauty professionals such as salons, spas, barbers, and cosmetology schools. The position involves maintaining high merchandising standards, adapting to market trends, and ensuring smooth store operations including cash handling and bank deposits.
Comprehensive training is provided through guided online learning and certification courses to equip the specialist with up-to-date product knowledge and sales techniques. Employees in this role benefit from creative work environments, opportunities for professional growth, and receive generous product discounts. The company offers competitive pay starting at $17.25 per hour, with additional benefits such as medical, dental, vision, 401k, vacation, sick leave, and holiday time available based on work hours.
Working as a Color & Curl Concierge/Colour & Curl Specialist at Sally Beauty Holdings means being part of a team passionate about beauty innovation, diversity, and excellent customer service. The company values strong communication, professionalism, and the ability to multitask in a fast-paced retail environment. This role is ideal for licensed cosmetologists or individuals with retail sales experience who desire to grow their career in the beauty industry while helping customers achieve their hair color and texture goals.
The Color & Curl Concierge / Colour & Curl Specialist is an essential role within Sally Beauty Holdings, focused on driving the color and curl business by acting as a knowledgeable expert and trusted advisor. This position not only fulfills the daily responsibilities of a sales associate but also emphasizes customer retention, brand awareness, and market growth in hair color and curl texture products. The specialist plays a vital role in educating customers and professional partners alike through virtual and in-store product demonstrations and consultations, ensuring they have the best solutions to meet their unique needs.
This role requires a combination of retail sales skills, business acumen, and a passion for beauty, particularly color and curl technology. The Color & Curl Concierge/Colour & Curl Specialist enhances the customer experience by building lasting relationships, utilizing market analysis to recommend products, and training beauty professionals such as salons, spas, barbers, and cosmetology schools. The position involves maintaining high merchandising standards, adapting to market trends, and ensuring smooth store operations including cash handling and bank deposits.
Comprehensive training is provided through guided online learning and certification courses to equip the specialist with up-to-date product knowledge and sales techniques. Employees in this role benefit from creative work environments, opportunities for professional growth, and receive generous product discounts. The company offers competitive pay starting at $17.25 per hour, with additional benefits such as medical, dental, vision, 401k, vacation, sick leave, and holiday time available based on work hours.
Working as a Color & Curl Concierge/Colour & Curl Specialist at Sally Beauty Holdings means being part of a team passionate about beauty innovation, diversity, and excellent customer service. The company values strong communication, professionalism, and the ability to multitask in a fast-paced retail environment. This role is ideal for licensed cosmetologists or individuals with retail sales experience who desire to grow their career in the beauty industry while helping customers achieve their hair color and texture goals.
Job Requirements
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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