SALES ASSOCIATE - COLOR & CURL CONCIERGE 06421 RICHMOND, VA
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,600.00 - $84,600.00
Work Schedule
Flexible
Benefits
product discount
free sample products
Medical
Dental
Vision
401k
vacation
Sick Time
Holiday time
Job Description
Sally Beauty Holdings is a leading retailer and distributor of professional beauty products, catering to both individual consumers and professional cosmetologists. The company has built a reputation for offering high-quality hair color, curl, and texture products, alongside a diverse range of beauty essentials. Known for its commitment to education, innovation, and inclusivity, Sally Beauty Holdings provides a welcoming work environment where creativity and passion for beauty are fostered. The organization embraces diversity and promotes a culture where employees feel valued and empowered to express themselves. Sally Beauty Holdings operates retail stores and also provides extensive online resources to support its clientele and team members, positioning itself as a dominant force in the beauty industry.
The Color & Curl Concierge / Colour & Curl Specialist (CCC/CCS) plays a pivotal role within Sally Beauty Holdings, acting as the company's ambassador in all matters related to hair color and curls. This position is not only instrumental in driving sales but also in enhancing customer retention and brand loyalty through expert knowledge and personalized consultations. The CCC/CCS uses an in-depth understanding of color and curl/texture to educate customers, professional beauty salons, barbershops, spas, and cosmetology schools both in-store and virtually. The role is deeply integrated with sales and marketing efforts, leveraging market analysis to introduce and promote new beauty products and concepts effectively.
As a CCC/CCS, you will be supported by rigorous online training and certification programs that hone your technical skills as well as your business acumen. Your responsibilities extend beyond typical retail duties, requiring you to provide color and texture consulting services, manage customer interactions professionally, and maintain high merchandising standards. The role demands strong interpersonal skills to build lasting relationships with clients and business partners, contributing to the growth of Sally Beauty's market share in the competitive beauty landscape.
Working at Sally Beauty Holdings offers numerous benefits including product discounts, free samples, and the opportunity for professional growth within a supportive and innovative environment. Employees also have access to medical, dental, vision, 401k plans, vacation, sick leave, and holiday benefits depending on hours worked, ensuring a balanced and rewarding work-life experience. This full-time role requires the ability to travel occasionally to trade shows and sales meetings, underscoring the company's commitment to staying connected with industry trends and expanding its professional network.
The CCC/CCS position is ideal for individuals passionate about beauty, with a strong foundation in retail sales and a desire to specialize in color and curl/texture expertise. Licensed cosmetologists are highly preferred, as the role heavily relies on both technical knowledge and sales proficiency. The work environment highlights creativity, collaboration, and an ongoing commitment to customer satisfaction and professional excellence. If you are eager to join a company that values diversity, innovation, and continuous learning, the Color & Curl Concierge / Colour & Curl Specialist role at Sally Beauty Holdings represents a compelling career opportunity.
The Color & Curl Concierge / Colour & Curl Specialist (CCC/CCS) plays a pivotal role within Sally Beauty Holdings, acting as the company's ambassador in all matters related to hair color and curls. This position is not only instrumental in driving sales but also in enhancing customer retention and brand loyalty through expert knowledge and personalized consultations. The CCC/CCS uses an in-depth understanding of color and curl/texture to educate customers, professional beauty salons, barbershops, spas, and cosmetology schools both in-store and virtually. The role is deeply integrated with sales and marketing efforts, leveraging market analysis to introduce and promote new beauty products and concepts effectively.
As a CCC/CCS, you will be supported by rigorous online training and certification programs that hone your technical skills as well as your business acumen. Your responsibilities extend beyond typical retail duties, requiring you to provide color and texture consulting services, manage customer interactions professionally, and maintain high merchandising standards. The role demands strong interpersonal skills to build lasting relationships with clients and business partners, contributing to the growth of Sally Beauty's market share in the competitive beauty landscape.
Working at Sally Beauty Holdings offers numerous benefits including product discounts, free samples, and the opportunity for professional growth within a supportive and innovative environment. Employees also have access to medical, dental, vision, 401k plans, vacation, sick leave, and holiday benefits depending on hours worked, ensuring a balanced and rewarding work-life experience. This full-time role requires the ability to travel occasionally to trade shows and sales meetings, underscoring the company's commitment to staying connected with industry trends and expanding its professional network.
The CCC/CCS position is ideal for individuals passionate about beauty, with a strong foundation in retail sales and a desire to specialize in color and curl/texture expertise. Licensed cosmetologists are highly preferred, as the role heavily relies on both technical knowledge and sales proficiency. The work environment highlights creativity, collaboration, and an ongoing commitment to customer satisfaction and professional excellence. If you are eager to join a company that values diversity, innovation, and continuous learning, the Color & Curl Concierge / Colour & Curl Specialist role at Sally Beauty Holdings represents a compelling career opportunity.
Job Requirements
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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