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Job Overview
Employment Type
Part-time
Compensation
Salary
Range $36,400.00 - $49,200.00
Benefits
generous product discount
free sample products
guided learning and certification courses
opportunities for growth
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Vacation Time
supplemental life insurance
associate advocacy benefits
Voluntary benefits including accident insurance, identity theft protection, pet insurance
Job Description
Sally Beauty Holdings is a leading retailer and distributor of professional beauty products, serving customers with a diverse range of hair color, hair care, nail, and beauty supplies. The company is known for its extensive selection of premium products designed for both retail consumers and professional stylists. Established with a commitment to empowering individuals through beauty, Sally Beauty Holdings operates numerous stores across the United States, fostering an inclusive environment where diversity and self-expression are celebrated. The company emphasizes innovation, quality, and customer satisfaction as core aspects of its business model, ensuring each customer finds products that help them achieve... Show More
Job Requirements
- High school diploma or equivalent
- Must be 18 years of age or older
- 1+ year retail sales/customer service experience preferred
- Ability to communicate with customers, co-workers, and management in a clear, concise manner
- Must be available to meet the scheduling needs of the business
- Ability to execute product knowledge from training to support with customer service
- Ability to explain product labels
- Can follow direction and perform other duties as assigned by Manager
- Comprehensive knowledge of iPad and navigation of the internet and social media platforms
- Ability to present a professional image and interact positively with the public
Job Qualifications
- High school diploma or equivalent
- 1+ year retail sales/customer service experience preferred
- Ability to communicate with customers, co-workers, and management clearly
- Ability to execute product knowledge from training to support customer service
- Ability to explain product labels
- Ability to follow directions and perform duties assigned by Manager
- Comprehensive knowledge of iPad and navigation of internet and social media platforms
- Ability to present a professional image and interact positively with the public
Job Duties
- Provide an optimal customer experience and create customer retention by utilizing selling behaviors and company sales directives
- Ensure all customer transactions are complete and accurate to drive incremental sales
- Deliver behaviors consistent with driving desired client survey scores and reviews
- Determine customer color and care related needs, offer professional advice and recommendations
- Assist the team with meeting or exceeding specific hair color sales goals
- Record all sales in the POS and handle all monetary transactions accurately
- Complete daily paperwork and reporting and make bank deposits when needed
- Price merchandise, process back stock, assist with shipment processing and housekeeping duties
- Support with planograms as needed
- Open and close the store
- Establish technical expertise pertaining to products, policies, and programs
- Complete all training programs as directed
- Work well with others, assist Store Manager with onboarding and training needs of new associates
- Mentor other associates to elevate hair color knowledge
- Comply with safety and loss prevention policies
- Comply with inventory control procedures and hazardous material handling
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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