
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.75 - $17.50
Work Schedule
Standard Hours
Benefits
competitive compensation
401K Matching
Health Insurance
Dental Insurance
Vision Insurance
Maternity Benefits
associate purchase discounts
Employee Discount Programs
Job Description
AutoNation is one of the largest automotive retailers in the United States, known for its innovative products, exceptional services, and comprehensive automotive solutions. With a strong nationwide network of dealerships and a recognized brand, AutoNation offers a wide selection of new and used vehicles, customer financing options, parts, and expert maintenance and repair services. The company is committed to delivering a no-haggle, customer-centric sales experience, emphasizing transparency, trust, and teamwork. AutoNation also demonstrates a deep commitment to social responsibility, having raised over $40 million through its DRV PNK mission, aiding cancer research and treatment. Its corporate culture prioritizes diversity, equity, inclusion, and a supportive work environment for all employees. The dealership empowers customers to make the best decisions for their automotive needs through outstanding service and competitive offerings.
The role of an e-Commerce Sales Associate at AutoNation is pivotal in redefining the car-buying experience in an increasingly digital world. This position involves interacting with customers through multiple channels—online, over the phone, and in person—to effectively guide their vehicle purchase journey within a no-haggle pricing environment. The e-Commerce Sales Associate is responsible for responding promptly to customer inquiries and leads, providing detailed information, and facilitating a seamless transition from online or phone contact to an in-store experience. This helps ensure customers receive an exceptional and consistent experience that builds loyalty and customer satisfaction.
As a key player in the sales team, the e-Commerce Sales Associate not only helps customers select the ideal vehicle but also negotiates payment options tailored to individual lifestyles and budgets. Beyond the initial sale, this role includes follow-up interactions to confirm customer satisfaction and support ongoing engagement, including transition facilitation to the service department for maintenance and repairs. AutoNation values professionals with strong communication and interpersonal skills who are driven to exceed expectations and have a genuine desire to assist customers. Moreover, candidates with prior sales or customer service experience, particularly in retail, are preferred.
AutoNation offers competitive benefits, career advancement opportunities into finance, management, and beyond, and a culture rooted in trust and transparency. The role demands a motivated individual who thrives in a technology-driven environment. The ideal candidate will hold a high school diploma or equivalent, possess a valid driver’s license with a clean driving record, and demonstrate an aptitude for using technology. AutoNation’s e-Commerce Sales Associate position is an excellent opportunity for those seeking a rewarding career in automotive sales with a company that values integrity, teamwork, and social impact.
The role of an e-Commerce Sales Associate at AutoNation is pivotal in redefining the car-buying experience in an increasingly digital world. This position involves interacting with customers through multiple channels—online, over the phone, and in person—to effectively guide their vehicle purchase journey within a no-haggle pricing environment. The e-Commerce Sales Associate is responsible for responding promptly to customer inquiries and leads, providing detailed information, and facilitating a seamless transition from online or phone contact to an in-store experience. This helps ensure customers receive an exceptional and consistent experience that builds loyalty and customer satisfaction.
As a key player in the sales team, the e-Commerce Sales Associate not only helps customers select the ideal vehicle but also negotiates payment options tailored to individual lifestyles and budgets. Beyond the initial sale, this role includes follow-up interactions to confirm customer satisfaction and support ongoing engagement, including transition facilitation to the service department for maintenance and repairs. AutoNation values professionals with strong communication and interpersonal skills who are driven to exceed expectations and have a genuine desire to assist customers. Moreover, candidates with prior sales or customer service experience, particularly in retail, are preferred.
AutoNation offers competitive benefits, career advancement opportunities into finance, management, and beyond, and a culture rooted in trust and transparency. The role demands a motivated individual who thrives in a technology-driven environment. The ideal candidate will hold a high school diploma or equivalent, possess a valid driver’s license with a clean driving record, and demonstrate an aptitude for using technology. AutoNation’s e-Commerce Sales Associate position is an excellent opportunity for those seeking a rewarding career in automotive sales with a company that values integrity, teamwork, and social impact.
Job Requirements
- high school diploma or equivalent
- proven ability to provide exceptional customer experience
- drive to meet and exceed targeted sales goals
- prior sales experience, retail preferred
- strong communication, consultative, interpersonal and organizational skills
- willingness to follow up with customers
- ability to work with technology
- valid in-state driver’s license and acceptable driving record
Job Qualifications
- high school diploma or equivalent
- prior sales or customer service experience preferred
- strong communication skills
- excellent interpersonal skills
- consultative selling abilities
- organizational skills
- ability to work effectively with technology
- valid driver’s license with safe driving record
Job Duties
- Interact with customers online, over the phone, and in person
- respond promptly to sales leads and inquiries
- provide detailed vehicle information and guidance
- facilitate transition from online or telephonic contact to in-store experience
- negotiate payment options aligned with customer budgets and lifestyle
- follow up with customers to ensure satisfaction
- assist customers in transitioning to service department support
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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