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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Employee assistance program
Retirement Plan
Job Description
HKG Duty Free, part of the Ariva Group, is a prominent retailer specializing in duty-free shopping experiences, catering primarily to travelers seeking premium products without the added taxes typically found in conventional retail environments. As a well-established part of the Ariva Group, HKG Duty Free operates with a strong commitment to customer satisfaction, offering a wide selection of high-quality goods ranging from luxury cosmetics, fragrances, and electronics to fine spirits and confectionery. The company prides itself on creating an inviting shopping atmosphere where customers feel valued and receive personalized service tailored to their needs. Known for its strategic presence in... Show More
Job Requirements
- High School Diploma or GED
- Bilingual in English and Spanish preferred
- Strong customer service skills with an upbeat, friendly attitude
- Excellent written and verbal communication skills
- Strong organizational and problem-solving abilities
- Ability to thrive in a fast-paced environment and manage multiple tasks effectively
- Flexibility to work evenings, weekends, and holidays
- Compliance with HKG's Drug and Alcohol Policy
- Basic computer skills for software use and documentation
- Previous cashier experience preferred
- Previous duty-free store experience preferred
Job Qualifications
- High School Diploma or GED
- Bilingual in English and Spanish preferred
- Strong customer service skills with an upbeat, friendly attitude
- Excellent written and verbal communication skills
- Strong organizational and problem-solving abilities
- Ability to thrive in a fast-paced environment and manage multiple tasks effectively
- Flexibility to work evenings, weekends, and holidays
- Compliance with HKG's Drug and Alcohol Policy
- Basic computer skills for software use and documentation
- Previous cashier experience preferred
- Previous duty-free store experience preferred
Job Duties
- Greet all walk-in customers promptly and warmly
- Maintain a positive, cooperative, and professional demeanor with both customers and coworkers
- Balance the cash drawer daily and complete all required transaction paperwork
- Organize and file all sales paperwork accurately and on time
- Process all sales transactions, including finalizing tickets, collecting necessary documentation, and completing credit card payments in compliance with company procedures
- Review transfer and distribution documents according to company policy
- Verify all documents for accuracy and completeness, reporting discrepancies to the Store Manager
- Assist in training team members on computer programs, transaction procedures, and paperwork handling
- Ensure shelves are merchandised and stocked according to direction from the Store Manager and Category Managers
- Maintain a neat, clean, and professional appearance in line with company dress and grooming standards
- Support store maintenance, including vacuuming, dusting, and general cleaning as assigned
- Assist with unloading stock trucks as scheduled
- Follow all safe work practices to prevent injury and protect products and property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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