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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Job Description
Le Macaron French Pastries is a boutique-style French patisserie dedicated to delivering an authentic French pastry experience through an exquisite selection of macarons and other traditional French pastries. With a commitment to quality and craftsmanship, Le Macaron French Pastries has established itself as a trusted name in the specialty pastry market. The company focuses on bringing the charm and elegance of French patisseries to its customers, offering an array of beautifully crafted sweets that appeal to both the eye and the palate. As the brand expands and prepares to open a new retail pastry shop in Omaha, it is seeking... Show More
Job Requirements
- high school diploma or equivalent
- minimum one year of relevant customer service or retail experience
- ability to stand for extended periods
- excellent interpersonal and communication skills
- proficiency with point of sale (POS) systems
- capacity to work effectively in a fast-paced retail environment
- basic knowledge of food handling and safety
- availability to work flexible hours including weekends and holidays
Job Qualifications
- one year of experience in customer service and retail operations, preferably within the food and beverage industry
- outstanding social skills, enabling effective customer engagement and product sales
- familiarity with the use of point of sale (POS) systems
- capability to adapt to a fast-paced environment and efficiently manage multiple tasks
- strong english communication skills
- knowledge of french pastries, beverages, culture, and language is a nice to have
Job Duties
- create a welcoming environment and greet customers warmly
- ensure all guests receive courteous, responsive, and friendly service at all times
- demonstrate a deep understanding of our products and engage customers with insightful product information
- offer samples and administer sampling guidelines to enhance customer experience
- thank all guests in a genuine manner and let them know we're happy they chose to visit our shop
- maintain operational efficiency by taking the required actions that meet the highest customer service standards and daily operational needs
- proficient order management skills such as taking orders accurately, entering them into the POS system, and ensuring proper plating and packaging
- prepare and serve beverage orders, including coffee drinks and milkshakes, according to established standards
- ensure all food and products adhere to established high-quality standards and presentation
- assist in visual merchandising and inventory management to enhance the shop's appeal
- demonstrate menu knowledge and a comprehensive understanding of our product offerings
- collaborate with leadership team to achieve sales and service objectives while maintaining quality standards
- maintain a positive work environment that encourages productivity and cooperation
- achieve sales targets through effective customer engagement and product knowledge
- ensure adherence to federal, state, county, and municipal regulations related to health, safety, and labor
- administer corrective actions fairly and promptly for any violations of company policies, rules, or procedures
- uphold and maintain the execution of the food and beverage standards, as well as all Le Macaron’s brand and food safety standards
- complete and record all cleaning tasks as outlined in best practices
- maintain an inviting space for guests all day, every day
- follow proper perishable inventory procedures to ensure an accurate recording of inventory
- demonstrate a culture of ethical conduct, safety, and compliance
- work in a safe manner at all times to benefit yourself and others
- identify and correct hazards
- comply with all safety policies and best practices
- perform all other duties based on business needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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