Sales Associate

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $14.00 - $16.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Job Description

Le Macaron French Pastries is a boutique-style French patisserie dedicated to delivering an authentic French pastry experience through an exquisite selection of macarons and other traditional French pastries. With a commitment to quality and craftsmanship, Le Macaron French Pastries has established itself as a trusted name in the specialty pastry market. The company focuses on bringing the charm and elegance of French patisseries to its customers, offering an array of beautifully crafted sweets that appeal to both the eye and the palate. As the brand expands and prepares to open a new retail pastry shop in Omaha, it is seeking enthusiastic and motivated individuals to join its team and contribute to the continued success and growth of the boutique.

The Sales Associate role at Le Macaron French Pastries in Omaha offers a unique opportunity for individuals passionate about customer service and French culinary arts to become part of a vibrant retail environment. This position involves engaging with customers to deliver exceptional service, sharing product knowledge, and creating a welcoming atmosphere that enhances the overall customer experience. The Sales Associate will play a critical role in representing the Le Macaron brand, not only by facilitating sales but also by maintaining high standards for product presentation and operational efficiency. This retail position is hourly paid, ranging from $14 to $16 per hour, reflecting the importance of skilled, customer-focused staff within the team. Employees will be trained on the intricacies of Le Macaron’s products, sales techniques, and operational processes, ensuring they can confidently meet the expectations of a discerning clientele. Working in a fast-paced, team-oriented environment, successful candidates will demonstrate adaptability, a passion for French pastries, and strong interpersonal skills. This is a chance to be a vital part of a growing business while gaining valuable experience in retail, sales, and the food and beverage sector.

Job Requirements

high school diploma or equivalent
minimum one year of relevant customer service or retail experience
ability to stand for extended periods
excellent interpersonal and communication skills
proficiency with point of sale (POS) systems
capacity to work effectively in a fast-paced retail environment
basic knowledge of food handling and safety
availability to work flexible hours including weekends and holidays

Job Qualifications

one year of experience in customer service and retail operations, preferably within the food and beverage industry
outstanding social skills, enabling effective customer engagement and product sales
familiarity with the use of point of sale (POS) systems
capability to adapt to a fast-paced environment and efficiently manage multiple tasks
strong english communication skills
knowledge of french pastries, beverages, culture, and language is a nice to have

Job Duties

create a welcoming environment and greet customers warmly
ensure all guests receive courteous, responsive, and friendly service at all times
demonstrate a deep understanding of our products and engage customers with insightful product information
offer samples and administer sampling guidelines to enhance customer experience
thank all guests in a genuine manner and let them know we're happy they chose to visit our shop
maintain operational efficiency by taking the required actions that meet the highest customer service standards and daily operational needs
proficient order management skills such as taking orders accurately, entering them into the POS system, and ensuring proper plating and packaging
prepare and serve beverage orders, including coffee drinks and milkshakes, according to established standards
ensure all food and products adhere to established high-quality standards and presentation
assist in visual merchandising and inventory management to enhance the shop's appeal
demonstrate menu knowledge and a comprehensive understanding of our product offerings
collaborate with leadership team to achieve sales and service objectives while maintaining quality standards
maintain a positive work environment that encourages productivity and cooperation
achieve sales targets through effective customer engagement and product knowledge
ensure adherence to federal, state, county, and municipal regulations related to health, safety, and labor
administer corrective actions fairly and promptly for any violations of company policies, rules, or procedures
uphold and maintain the execution of the food and beverage standards, as well as all Le Macaron’s brand and food safety standards
complete and record all cleaning tasks as outlined in best practices
maintain an inviting space for guests all day, every day
follow proper perishable inventory procedures to ensure an accurate recording of inventory
demonstrate a culture of ethical conduct, safety, and compliance
work in a safe manner at all times to benefit yourself and others
identify and correct hazards
comply with all safety policies and best practices
perform all other duties based on business needs