Sales Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $11.00 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
financial wellness programs
personal wellness support
Paid Time Off
Employee Discounts
flexible scheduling
inclusive work environment

Job Description

Five Below is a dynamic and rapidly growing specialty value retailer that appeals primarily to a teen and pre-teen customer base. Specializing in products priced at $5 or below, the company has carved out a unique niche by offering a wide array of trend-right and fun assortment merchandise, including tech accessories, games and toys, beauty products, and fashion, all targeted at a youthful audience. With over 20,000 associates and stores across the United States, Five Below is known for its vibrant store environment and high-energy culture that encourages creativity and enthusiasm among its team members.

At Five Below, the culture is centered around its purpose: to let go and have fun, providing an amazing experience filled with unlimited possibilities. The company strongly believes that life is better when you embrace this mindset, and it fosters a workplace where associates are inspired to bring big ideas, passion, and energy to their roles every day. Known as "The Five Below Way," this approach emphasizes values and behaviors that ensure a positive and engaging environment for both customers and employees alike. This unique culture has been fundamental to the company's continued growth and success in an increasingly competitive retail landscape.

The role of a Part-Time Sales Associate at Five Below is vital to maintaining this energetic and fun shopping atmosphere. These associates are at the center of store operations, directly interacting with customers and facilitating smooth sales experiences. Starting at $11.00 per hour, this hourly position offers an opportunity to be part of a fast-paced retail team with flexible scheduling options, including day, evening, weekend, and sometimes overnight shifts. It is an ideal role for individuals who enjoy working with people, have excellent communication skills, and are driven to provide outstanding customer service.

In this role, Sales Associates are responsible for greeting and assisting customers promptly, sharing knowledge about products, and helping shoppers find what they need. Their ability to engage customers with enthusiasm and product recommendations contributes directly to strong sales performance. They also play a significant role in promoting current store events and special promotions, enhancing the overall shopping experience and driving business growth.

Additionally, Sales Associates handle important operational tasks such as restocking merchandise, maintaining a clean and organized store environment, and managing transactions at the cash register with accuracy and speed. They are trained to resolve customer concerns by offering solutions and alternatives, often converting returns into exchanges to maintain customer satisfaction. Communication with management is also essential, as associates provide feedback regarding merchandise needs and customer experiences.

This position requires physical activity, including moving merchandise up to 25 pounds, using ladders, bending, twisting, and standing for extended periods. Associates should be comfortable using technology like cash registers and mobile devices and have the willingness to learn procedural knowledge through on-the-job training.

Five Below is committed to creating an inclusive workplace and is proud to be an Equal Opportunity Employer. Applicants of all backgrounds are encouraged to apply, and reasonable accommodations are available for candidates with disabilities throughout the hiring process. For those passionate about retail, customer service, and being part of a lively, forward-thinking company, the Part-Time Sales Associate role at Five Below offers a rewarding opportunity to grow and thrive within a supportive team environment.

Job Requirements

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs
  • Frequently ascend and descend ladders
  • Frequently kneel, bend, twist, and stoop
  • Frequently communicate and exchange information with customers and coworkers
  • Frequently move across the sales floor assisting customers and managing stock
  • Ability to work a flexible schedule including evenings, weekends, and overnight shifts
  • Must be able to identify and discern instructions regarding merchandise layouts, schedules, and procedures
  • Must be able to remain upright for 80% of the time

Job Qualifications

  • At least 16 years old
  • Available to work a flexible schedule
  • Comfortable with or willing to learn technology such as cash registers and mobile devices
  • Good communicator with the ability to engage with customers
  • Able to handle customer interactions and potential issues courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge through on-the-job training

Job Duties

  • Greet and assist customers promptly
  • Understand and meet customer needs
  • Promote store events and promotions
  • Resolve customer concerns
  • Communicate needs to management
  • Support team and company goals

Job Criteria

Experience

Entry Level (1-2 years)


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