Sales Associate

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $13.00 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
flexible schedule
On-the-job training

Job Description

Five Below is a dynamic and fast-growing retail company that has carved out a unique niche in the discount retail sector. With over 20,000 associates nationwide, Five Below is dedicated to creating an extraordinary shopping environment where customers can discover the newest and coolest products priced at five dollars or less. This retail chain excels at offering a constantly changing variety of merchandise, spanning toys, games, tech accessories, beauty products, and more, ensuring that shoppers always find exciting and affordable options. The company’s culture is deeply rooted in its core values known as The Five Below Way, emphasizing big ideas, high energy, passion, and a commitment to making the workplace an inspiring and fun place to work. This engaging atmosphere not only fosters employee satisfaction but also drives performance and growth, making Five Below a standout employer in the retail industry.

The role at Five Below is designed for energetic individuals who thrive in a vibrant, customer-centric environment and enjoy working with a diverse team to create memorable shopping experiences. As a retail associate, the primary responsibility is to greet and assist customers promptly, ensuring a friendly and efficient shopping experience that meets and exceeds customer needs. This position demands strong interpersonal skills to engage customers, suggest merchandise, and resolve concerns with professionalism and courtesy. Additionally, associates play a key role in promoting store events and sales promotions, supporting teamwork, and communicating vital information to management related to merchandise restocking and customer feedback. The position requires flexibility in scheduling and involves operating cash registers, handling merchandise physically, and maintaining a positive and proactive approach to both customer service and store objectives.

Starting at an hourly wage of $13.00, this role offers an excellent entry point into retail with opportunities for personal growth and development within a company that values its people. Five Below also takes its responsibility toward employees seriously by maintaining an inclusive work environment free from discrimination and providing accommodations as needed. Employees are encouraged to explore a variety of benefits that contribute to their health, financial well-being, and overall job satisfaction, details of which can be found on the company’s benefits website. This opportunity is ideal for individuals looking to join a fast-paced, fun, and forward-thinking retail team committed to customer happiness and team success.

Job Requirements

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop on the sales floor and in the stock room
  • Frequently communicate and exchange information with customers, managers, and coworkers accurately
  • Frequently move across the sales floor assisting customers and retrieving/putting away merchandise
  • Ability to work a flexible schedule including day, evening, weekends, overnight shifts, and travel if required
  • Must be able to identify and follow email and print instructions about merchandise layouts, schedules, and procedures
  • Must be able to remain in a stationary, upright position for 80 percent of the time

Job Qualifications

  • At least 16 years old
  • Available to work a flexible schedule
  • Comfortable with or willing to learn technology such as cash registers and mobile devices
  • Good communicator with the ability to engage with customers
  • Able to handle customer interactions and potential issues courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training

Job Duties

  • Greet and assist customers promptly
  • Understand and meet customer needs
  • Promote store events and promotions
  • Resolve customer concerns
  • Communicate needs to management
  • Support team and company goals

Job Criteria

Experience

Entry Level (1-2 years)


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