Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $11.00 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
financial wellness programs
personal wellness support
Paid Time Off
employee discount
flexible scheduling
Career development opportunities
Job Description
Five Below is a vibrant and rapidly expanding specialty retail store that offers an exciting shopping experience with products priced at $5 and below. The company is renowned for its energetic culture, which is driven by creativity, innovation, and a commitment to providing customers with the newest, coolest items at amazing prices. With over 20,000 team members nationwide, Five Below fosters a dynamic and inclusive work environment that encourages associates to contribute big ideas and enthusiasm to every aspect of the business. The company prioritizes a strong culture that balances fun and professionalism, making it not only a place to shop but also a place where employees thrive. Founded on the principle that life is better when you can let go and have fun, Five Below continuously reinvents the retail experience by blending affordable pricing with a wide assortment of unique merchandise ranging from electronics and fashion accessories to sports gear and novelty items. This commitment to innovation and excitement is why Five Below is a leading destination for teenagers and young adults seeking valued products and great experiences.
The role offered at Five Below is designed for individuals passionate about delivering outstanding customer service within a fast-paced retail environment. The position is hourly and starts at $11.00 per hour, providing an accessible opportunity for team members who want to grow while contributing to a friendly and effective sales team. As a Customer Experience Associate, you will be responsible for engaging with customers promptly, understanding their needs, promoting store events, handling inquiries and concerns, and collaborating with the management and team to drive sales and enhance the overall shopping atmosphere. The role requires comfort with technology such as cash registers and mobile devices, strong communication skills, and an eagerness to learn and adapt. Flexibility in scheduling is essential to meet the varying demands of the business including evenings, weekends, and potentially overnight shifts. Employees are also expected to handle physical demands such as lifting merchandise and organizing stock. Five Below emphasizes teamwork, positive attitude, and continuous learning to ensure all associates contribute to the company’s growth and a WOW workplace. The company also underlines its commitment to diversity and inclusion, providing equal employment opportunities regardless of race, gender, or other protected statuses. With comprehensive benefits covering health and financial wellness, this position offers a fulfilling entry point to a career in retail where energy, passion, and customer focus lead to success.
The role offered at Five Below is designed for individuals passionate about delivering outstanding customer service within a fast-paced retail environment. The position is hourly and starts at $11.00 per hour, providing an accessible opportunity for team members who want to grow while contributing to a friendly and effective sales team. As a Customer Experience Associate, you will be responsible for engaging with customers promptly, understanding their needs, promoting store events, handling inquiries and concerns, and collaborating with the management and team to drive sales and enhance the overall shopping atmosphere. The role requires comfort with technology such as cash registers and mobile devices, strong communication skills, and an eagerness to learn and adapt. Flexibility in scheduling is essential to meet the varying demands of the business including evenings, weekends, and potentially overnight shifts. Employees are also expected to handle physical demands such as lifting merchandise and organizing stock. Five Below emphasizes teamwork, positive attitude, and continuous learning to ensure all associates contribute to the company’s growth and a WOW workplace. The company also underlines its commitment to diversity and inclusion, providing equal employment opportunities regardless of race, gender, or other protected statuses. With comprehensive benefits covering health and financial wellness, this position offers a fulfilling entry point to a career in retail where energy, passion, and customer focus lead to success.
Job Requirements
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5-10 feet
- Frequently ascend and descend ladders
- Frequently kneel, bend, twist, and stoop
- Frequently communicate and exchange information with customers, managers, and coworkers
- Frequently move across the sales floor and stock room
- Ability to work a flexible schedule including evenings, weekends, and overnight shifts
- Must identify and understand email and print instructions
- Must remain in a stationary, upright position for 80 percent of the time
Job Qualifications
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology such as cash registers and mobile devices
- Good communicator with the ability to engage with customers
- Able to handle customer interactions and concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on-the-job training
Job Duties
- Greet and assist customers promptly
- Understand and meet customer needs by sharing product knowledge and answering questions
- Promote store events and promotions
- Resolve customer concerns and offer alternative solutions
- Communicate merchandise restocking and customer feedback to management
- Support team and company goals to achieve store objectives
Job Criteria
Experience
No experience required
Job Location
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