Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.50 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
financial wellness resources
personal wellness support
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Five Below is a dynamic and rapidly growing specialty value retailer that caters to the teen and pre-teen market. Known for its unique shopping experience, Five Below offers a diverse range of products including tech accessories, gaming, bath and beauty items, snacks, and apparel, all priced at $5 or less. With over 20,000 enthusiastic associates nationwide, the company thrives on a culture rich in energy, passion, and innovation dedicated to creating a fun and engaging workplace environment. They strive to provide their customers with the newest and coolest products, always encouraging a spirit of 'Let Go and Have Fun.' The company emphasizes its core values through 'The Five Below Way,' a framework of behaviors and principles every associate is expected to uphold to ensure a consistent and welcoming customer experience.
The role at Five Below is an exciting opportunity for individuals who enjoy customer engagement and thrive in a fast-paced retail environment. This position primarily focuses on delivering exceptional customer service by greeting and assisting customers promptly, understanding and meeting their needs by sharing product knowledge, and promoting store events and promotions. Employees in this role are responsible for addressing customer concerns effectively, ensuring a positive shopping experience that encourages repeat visits. A key part of the job is collaborating with the team to support store and company goals, ensuring that the operational needs such as merchandise restocking and customer service requirements are communicated to management timely.
The job is hourly with a starting pay of $15.50, reflecting the company’s commitment to attract motivated individuals who are willing to learn and grow within the organization. Flexibility in work schedule is essential since this role includes day, evening, weekend shifts, and occasionally overnight shifts and travel. This role also requires physical activities such as operating cash registers, lifting merchandise weighing up to 25 pounds, and using ladders to manage stock on high shelves. Associates must be comfortable using technology, including hand-held and mobile devices, as part of their daily activities.
Five Below values diversity and inclusion profoundly, remaining an Equal Opportunity Employer committed to providing reasonable accommodations for individuals with disabilities. Associates are supported with competitive benefits that include health coverage and personal wellness resources to ensure their success and well-being both on and off the job. This role is ideal for energetic, customer-focused individuals who want to be part of a vibrant team and contribute to a fun and innovative retail experience. The company culture encourages creativity, mutual respect, and a positive attitude, making Five Below not just a job but an inspiring career destination.
The role at Five Below is an exciting opportunity for individuals who enjoy customer engagement and thrive in a fast-paced retail environment. This position primarily focuses on delivering exceptional customer service by greeting and assisting customers promptly, understanding and meeting their needs by sharing product knowledge, and promoting store events and promotions. Employees in this role are responsible for addressing customer concerns effectively, ensuring a positive shopping experience that encourages repeat visits. A key part of the job is collaborating with the team to support store and company goals, ensuring that the operational needs such as merchandise restocking and customer service requirements are communicated to management timely.
The job is hourly with a starting pay of $15.50, reflecting the company’s commitment to attract motivated individuals who are willing to learn and grow within the organization. Flexibility in work schedule is essential since this role includes day, evening, weekend shifts, and occasionally overnight shifts and travel. This role also requires physical activities such as operating cash registers, lifting merchandise weighing up to 25 pounds, and using ladders to manage stock on high shelves. Associates must be comfortable using technology, including hand-held and mobile devices, as part of their daily activities.
Five Below values diversity and inclusion profoundly, remaining an Equal Opportunity Employer committed to providing reasonable accommodations for individuals with disabilities. Associates are supported with competitive benefits that include health coverage and personal wellness resources to ensure their success and well-being both on and off the job. This role is ideal for energetic, customer-focused individuals who want to be part of a vibrant team and contribute to a fun and innovative retail experience. The company culture encourages creativity, mutual respect, and a positive attitude, making Five Below not just a job but an inspiring career destination.
Job Requirements
- At least 16 years old
- available to work a flexible schedule including days, evenings, weekends, and occasional overnight shifts
- ability to frequently move merchandise weighing up to 25 pounds and reach heights of 5-10 feet
- ability to frequently ascend and descend ladders
- ability to kneel, bend, twist, and stoop frequently
- strong communication skills to exchange accurate information with customers and team members
- ability to remain in a stationary upright position for 80 percent of the time
- able to identify and understand email and print instructions regarding merchandise layouts and procedures
- comfortable with technology
Job Qualifications
- At least 16 years old
- available to work a flexible schedule
- comfortable with or willing to learn technology such as cash registers and mobile devices
- good communicator with the ability to engage customers
- able to handle customer interactions courteously and professionally
- use basic information-gathering skills to solve problems
- ability to learn procedural knowledge through on-the-job training
Job Duties
- Greet and assist customers promptly
- understand and meet customer needs by sharing product knowledge and offering recommendations
- promote store events and promotions to enhance shopping experiences
- resolve customer concerns by offering alternative solutions and turning returns into exchanges when possible
- communicate restocking and service needs to management in a timely manner
- support team and company goals by collaborating effectively
- operate cash register and handle merchandise
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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