Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule

Job Description

Rack Room Shoes is a well-established family footwear retailer offering an extensive selection of shoes for men, women, and children. With options in comfort, dress, casual, and athletic categories, the company stands out as a leader in providing quality footwear from nationally recognized brands as well as exclusive private labels crafted by top manufacturers. The unique private brands provide customers with stylish options at outstanding values, which contributes to fostering a loyal and repeat customer base. Rack Room Shoes has built a reputation on offering excellent products and superior customer service, making it a preferred destination for family footwear needs.

The store located in the High Point Harris Teeter Center in High Point, North Carolina, is seeking a part-time Sales Associate to join its team. The role involves adhering to the company's high service standards, ensuring each customer enjoys a positive shopping experience. Candidates will work under store management directives to meet sales and operational goals while following established policies and procedures. The Sales Associate will exemplify professionalism in carrying out daily duties, including merchandise presentation, sales processing, and inventory participation.

Working at Rack Room Shoes, a dynamic retail environment, requires a blend of interpersonal skills, product knowledge, and attention to detail. The Sales Associate plays a critical role as a brand ambassador, responsible for maintaining the store's appearance, merchandising effectively, and fostering strong relationships with customers and team members. Handling cash accurately and managing sales documentation in compliance with company policies ensures the integrity of transactions. Furthermore, associates help safeguard the store by staying alert to loss prevention concerns.

This position offers part-time employment with flexible scheduling, suitable for individuals seeking to balance work with other commitments. The company promotes equal employment opportunities and values diversity, ensuring a supportive and inclusive workplace for all employees.

In this role, you will create memorable shopping experiences by demonstrating a positive attitude, product expertise, and a commitment to service excellence. You will assist customers in finding the right footwear solutions while promoting the company's rewards program and other business initiatives. Ensuring the store is clean, organized, and visually appealing falls within your responsibilities, alongside assisting with merchandise receiving, stock arrangement, and inventory control. If you are passionate about footwear and enjoy working collaboratively in a retail setting, this position offers an excellent opportunity to grow professionally while contributing to a successful retail operation.

Job Requirements

  • High school diploma or equivalent
  • previous retail or customer service experience preferred
  • ability to stand and walk for extended periods
  • basic math proficiency
  • ability to operate POS systems
  • strong communication skills
  • availability to work part-time hours including weekends and holidays

Job Qualifications

  • Interpersonal skills necessary to deal effectively with external contacts and with all levels of employees
  • basic communication, organization, and math skills
  • experience in retail sales, preferably specialty retail or footwear
  • basic knowledge of the policies and procedures
  • basic visual merchandising skills and an understanding of the Store Presentation Standards

Job Duties

  • Create an excellent shopping experience for customers through awareness and company service standards
  • maintain awareness of all current sales promotions
  • maintain merchandise presentation
  • develop and maintain necessary product knowledge and fitting skills
  • maintain an awareness of loss prevention concerns involving customers and staff members
  • participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed
  • process all sales and POS terminal transactions in accordance with policy and procedure

Job Criteria

Experience

Mid Level (3-7 years)


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