Rack Room Shoes logo

Sales Associate

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Rack Room Shoes is a leading family footwear retailer known across the United States for offering a broad assortment of high-quality shoes for men, women, and children. With a comprehensive selection across comfort, dress, casual, and athletic categories, Rack Room Shoes stands out as the preferred destination for shoe shoppers aiming to find stylish and durable footwear. The company prides itself on combining well-known national brands with exclusive private label products designed by top manufacturers, ensuring exceptional style and value for customers. This unique blend allows Rack Room Shoes to cultivate a loyal customer base by providing quality products at competitive prices. The company operates with a commitment to outstanding customer service, creating inviting retail environments, and offering excellent shopping experiences at its numerous stores nationwide.

This part-time retail position at the Crossroads Center location in Odessa, Texas, offers a rewarding opportunity for individuals who thrive in a customer-centric environment. The role focuses on delivering the company’s high standards of service to each customer, ensuring customer satisfaction, and contributing to the overall success of the store. As a Sales Associate, the individual will engage actively with customers, assisting them in finding the right footwear and promoting ongoing sales and rewards programs. This position requires a strong dedication to the store’s merchandising and presentation standards, including the organization of stock and maintaining cleanliness. Sales Associates will also be responsible for accurate transaction processing, fostering loss prevention awareness, participating in inventory activities, and assisting in merchandising efforts.

Ideal candidates for this role demonstrate excellent communication and interpersonal skills, the ability to work collaboratively within a team, and a positive and enthusiastic attitude towards customers and colleagues alike. Candidates who have previous retail sales experience, particularly in specialty retail or footwear, will find this position aligns well with their skills and career goals. Rack Room Shoes values employees who are dependable, detail-oriented, and eager to contribute to a dynamic retail environment that prioritizes customer delight and operational excellence. This role provides foundational retail experience, skills development, and the chance to grow with a reputable brand dedicated to quality footwear and exceptional customer service.

Job Requirements

  • High school diploma or equivalent
  • Ability to work part-time hours including weekends and holidays
  • Previous retail or customer service experience preferred
  • Basic math and communication skills
  • Ability to stand for extended periods
  • Ability to handle cash transactions accurately
  • Willingness to learn and adapt to store procedures and policies

Job Qualifications

  • Interpersonal skills necessary to deal effectively with external contacts and all levels of employees
  • Basic communication skills both verbal and non-verbal
  • Organizational skills
  • Math skills
  • Experience in retail sales preferably specialty retail or footwear
  • Basic knowledge of company policies and procedures
  • Basic visual merchandising skills and understanding of store presentation standards

Job Duties

  • Create an excellent shopping experience for customers through awareness and company service standards
  • Maintain positive attitude and willingness to serve
  • Assist with sales and customer service
  • Promote company rewards program and business initiatives
  • Maintain awareness of current sales promotions
  • Maintain merchandise presentation and stock arrangement
  • Ensure cleanliness and organization of store areas
  • Develop and maintain product knowledge and fitting skills
  • Maintain awareness of loss prevention concerns
  • Participate in physical inventories and assist in shipping and receiving merchandise
  • Process sales and POS terminal transactions accurately and according to policy
  • Check all shoes for mates when performing cashier functions

Job Criteria

Experience

Mid Level (3-7 years)


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