Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
Job Description
Rack Room Shoes is a prominent family footwear retailer with a focus on delivering quality and style to men, women, and children. Known for its extensive selection of nationally recognized brands as well as private label footwear, Rack Room Shoes serves customers across various categories including comfort, dress, casual, and athletic shoes. Established as a trusted name in the retail footwear industry, the company emphasizes superior value, customer satisfaction, and loyalty by offering an unparalleled shopping experience paired with affordable prices. With locations across the United States, its stores are designed to be inviting and customer-centric, ensuring that every shopper... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to work part-time hours including weekends and holidays
- Strong communication and interpersonal skills
- Ability to handle cash and sales transactions accurately
- Capability to stand for long periods and perform physical tasks such as stocking and inventory
- Willingness to adhere to company policies and procedures
- Commitment to providing excellent customer service
Job Qualifications
- Experience in retail sales, preferably specialty retail or footwear
- Basic communication skills, both verbal and non-verbal
- Organizational skills
- Basic math skills
- Interpersonal skills to interact effectively with customers and employees
- Basic knowledge of company policies and procedures
- Basic visual merchandising skills
- Understanding of store presentation standards
Job Duties
- Create an excellent shopping experience for customers through awareness and company service standards
- Exhibit a positive attitude and willingness to serve
- Assist customers with sales and product inquiries
- Promote company rewards programs and business initiatives
- Maintain awareness of all current sales promotions
- Ensure merchandise is well arranged, presented, and stock is properly merchandised
- Maintain cleanliness and organization of all store areas
- Develop and maintain product knowledge and fitting skills
- Remain aware of loss prevention concerns involving customers and staff
- Participate in physical inventories, assist with shipping and receiving merchandise
- Support merchandise placement on the sales floor
- Process sales and POS terminal transactions accurately according to policy and procedure
- Check shoes for mates during cashier functions
- Maintain accuracy of sales transactions and control cash
- Work collaboratively with sales associates, store management, and district/regional managers
- Lead by example regarding accuracy and completeness of work
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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