Sales Associate

Five Below is a dynamic and rapidly growing retail company renowned for offering an extraordinary shopping experience filled with the newest, coolest items priced so low that customers can always say yes. Established as a specialty value retailer, Five Below caters mostly to teens and pre-teens, bringing them a wide variety of products ranging from tech gadgets, accessories, and fashion items to sports equipment and room décor — all priced at $5 or below. With over 20,000 enthusiastic associates nationwide, Five Below is much more than just a store; it's a vibrant community that thrives on energy, innovation, and a shared purpose. The company culture emphasizes letting go, having fun, and embracing unlimited possibilities, which creates a motivating environment where both customers and employees alike can enjoy themselves. At Five Below, the core of the company’s success stems from a strong sense of purpose alongside a distinctive set of values referred to as The Five Below Way. This framework guides every interaction and every decision, promoting behaviors that foster collaboration, inclusivity, and a passionate pursuit of excellence. The workplace is often described as a WOWplace because of the genuine enthusiasm and personality that each associate brings to their role. If you join Five Below, you become part of a team that is inspired to share big ideas, deliver awesome customer experiences, and contribute to an environment where everyone feels valued and empowered. The role being offered is an entry-level hourly position designed for individuals eager to engage directly with customers and be part of a high-energy retail environment. The position, starting at $12.00 per hour, involves a variety of responsibilities centered around customer service, merchandising, and supporting store operations. Employees in this role function as brand ambassadors who ensure that visitors receive friendly, prompt assistance and leave the store satisfied with their purchases and overall visit. Key responsibilities include greeting and assisting customers immediately upon entry, understanding their needs by providing thorough product knowledge and suggestions, and promoting ongoing store events and promotions to enhance the shopping experience. The role also demands resolving customer concerns and feedback diligently, often turning potential returns into exchanges to maintain customer satisfaction and loyalty. Communication is essential, as employees regularly report service needs, restocking requirements, and customer insights to management, helping to keep store operations running smoothly. Physical activity is an integral part of the position. Frequent tasks include operating cash registers, moving merchandise up to 25 pounds, and climbing ladders to stock items on shelves up to 10 feet high. The job also requires frequent bending, kneeling, twisting, and standing for extended periods. Flexibility in scheduling is important, as shifts may include days, evenings, weekends, and occasionally overnight. Technological adaptability is also valued since associates may use handheld devices and mobile technology. Five Below supports its employees not only through competitive pay but also by offering comprehensive benefits and a commitment to creating an inclusive, supportive workplace. The company is an equal opportunity employer dedicated to providing reasonable accommodations for individuals with disabilities. Prospective applicants are encouraged to explore the benefits package and understand that Five Below fosters a welcoming environment for all backgrounds and identities. Overall, the position at Five Below offers a rewarding opportunity to work in an innovative retail brand that continues to expand and embrace the freshest ideas and talents.