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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee assistance program
Job Description
Aloft by Marriott Providence Downtown is a contemporary hotel located in the heart of Providence, Rhode Island. Part of the globally recognized Marriott International portfolio, Aloft Hotels is known for its vibrant, modern design and emphasis on creating a connected and dynamic experience for its guests. This establishment serves as a central hub for travelers in downtown Providence, offering stylish accommodations, a lively social atmosphere, and easy access to the city’s cultural and business landmarks. Aloft by Marriott Providence Downtown prides itself on fostering a welcoming environment where guests can relax, connect, and enjoy outstanding service.
This is a full-time, n... Show More
This is a full-time, n... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hospitality or event coordination preferred
- Ability to stand, sit, or walk for extended periods
- Ability to lift and move objects up to 10 pounds
- Strong verbal and written communication skills
- Professional and polished personal appearance
- Ability to maintain guest confidentiality
- Availability to work full time
- Adherence to company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or administrative roles preferred
- Strong communication skills both verbal and written
- Ability to multitask and manage time efficiently
- Proficiency with Microsoft Office and web content management
- Customer service oriented mindset
- Ability to work collaboratively in a team environment
- Spanish language skills a plus
Job Duties
- Check and execute event planning and coordination on property
- Provide sales support to General Managers onsite
- Complete administrative duties as assigned
- Serve as primary contact for guests organizing and attending meetings
- Act as main liaison for Group Sales Office and Area Sales teams
- Collect, develop, and submit materials to update hotel websites
- Ensure compliance with company policies and maintain professional appearance
- Welcome guests and anticipate their service needs
- Prepare and review documents accurately and timely
- Communicate clearly and professionally with staff and guests
- Support team goals and respond to guest concerns appropriately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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