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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $26.76
Work Schedule
Standard Hours
Benefits
Dental Insurance
AD&D insurance
Vision Insurance
Job Description
Swissotel Chicago is a prestigious luxury 4 star/4 diamond hotel ideally located in the vibrant heart of downtown Chicago. With an impressive inventory of 662 rooms and suites, Swissotel Chicago offers guests exceptional accommodations combined with a rich hospitality experience inspired by the brand's core pillar, Vitality. This dedication to Vitality reflects not only in the quality of service delivered but also in the vibrant community culture fostered among its employees, known as Colleagues. The hotel is deeply committed to wellness, offering a variety of wellness programs to ensure the well-being of its team members, who, in turn, strive to... Show More
Job Requirements
- 1 year related and/or equivalent sales experience preferred
- bachelor’s degree or 2 year degree from accredited university
- strong administrative skills
- working knowledge and experience with Microsoft Office including Word, Excel, PowerPoint
- experience with Opera Property Manager
- experience with Opera Sales and Catering an asset
- polished verbal presentation skills
Job Qualifications
- 1 year in related and/or equivalent sales experience preferred
- bachelor’s degree or 2 year degree from accredited university
- strong administrative skill set
- working knowledge and experience with Microsoft Office including Word, Excel, PowerPoint
- experience with Opera Property Manager
- experience with Opera Sales and Catering an asset
- professional, polished verbal presentation skills
Job Duties
- Lead entry and assignment, meeting space assignment and detail, lead response forms, proposal preparation
- accurate and timely data entry into all systems, including contracts and rooming lists
- run and analyze month-end financial reports
- serve as a communication liaison between customers and Sales and Service teams
- Lanyon data entry and monthly negotiated account production reports
- coordination of site inspections including research on group/customer, site room inspection, preparation of site materials, entertainment reservations, Chef's table, and staff instruction
- travel research and coordination, compilation of expense reports
- coordination of FAMs, account maintenance, pre-con meetings, guest reservations, VIP assistance, and updating monthly action plans
- banquet event order distribution in accordance with written procedures
- manage inventory of office supplies and process purchase orders
- monitor customer RFP requests and assign to appropriate Manager
- support housing and reservations as needed
- assist with marketing needs
- perform any other tasks assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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