Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $26.76
Work Schedule
Standard Hours
Benefits
Dental Insurance
AD&D insurance
Vision Insurance
Job Description
Swissotel Chicago is a prestigious luxury 4 star/4 diamond hotel ideally located in the vibrant heart of downtown Chicago. With an impressive inventory of 662 rooms and suites, Swissotel Chicago offers guests exceptional accommodations combined with a rich hospitality experience inspired by the brand's core pillar, Vitality. This dedication to Vitality reflects not only in the quality of service delivered but also in the vibrant community culture fostered among its employees, known as Colleagues. The hotel is deeply committed to wellness, offering a variety of wellness programs to ensure the well-being of its team members, who, in turn, strive to bring a superior quality of life experience to every guest that walks through its doors. Their dedication to a motivating, innovative, and inspiring work environment has earned them the distinction of being named a Top Workplace by the Chicago Tribune for eight consecutive years.
The role available at Swissotel Chicago is a key Sales position dedicated to supporting the hotel's esteemed sales team by managing essential administrative and operational tasks. This position offers an incredible opportunity for individuals who are organized, creative, and capable of efficiently juggling multiple assignments simultaneously. The Sales professional in this role acts as an ambassador for the hotel by facilitating exceptional customer service and ensuring seamless communication between clients and the hotel's Sales and Service teams. This is an hourly position that pays $26.76 per hour, providing a competitive wage that reflects the level of responsibility and expertise required.
The role encompasses a wide range of responsibilities including detailed lead entry, preparing proposals, managing contracts and rooming lists, and analyzing financial reports to support the sales department’s efforts. The Sales professional will coordinate site inspections, travel arrangements, and banquet event orders while also overseeing various administrative duties such as maintaining office supplies and processing purchase orders. They will play a vital role in supporting housing and reservations, responding to customer requests, and assisting with marketing efforts as needed. This dynamic position offers ample chances for career growth and development, empowering individuals to build their talent and expand their expertise within a globally recognized hospitality brand.
Swissotel Chicago prides itself on fostering an inclusive, diverse, and socially responsible working environment, encouraging employees to contribute through corporate social responsibility efforts related to sustainability and community engagement. The hotel offers an extensive benefits package designed to support its employees' health, financial security, and work-life balance. In addition, Swissotel provides access to global Accor discounts, extensive learning and development programs, and a truly rewarding workplace culture where individual creativity and innovation are celebrated. Joining Swissotel Chicago means becoming part of a dedicated team where vibrant culture and career development thrive simultaneously.
The role available at Swissotel Chicago is a key Sales position dedicated to supporting the hotel's esteemed sales team by managing essential administrative and operational tasks. This position offers an incredible opportunity for individuals who are organized, creative, and capable of efficiently juggling multiple assignments simultaneously. The Sales professional in this role acts as an ambassador for the hotel by facilitating exceptional customer service and ensuring seamless communication between clients and the hotel's Sales and Service teams. This is an hourly position that pays $26.76 per hour, providing a competitive wage that reflects the level of responsibility and expertise required.
The role encompasses a wide range of responsibilities including detailed lead entry, preparing proposals, managing contracts and rooming lists, and analyzing financial reports to support the sales department’s efforts. The Sales professional will coordinate site inspections, travel arrangements, and banquet event orders while also overseeing various administrative duties such as maintaining office supplies and processing purchase orders. They will play a vital role in supporting housing and reservations, responding to customer requests, and assisting with marketing efforts as needed. This dynamic position offers ample chances for career growth and development, empowering individuals to build their talent and expand their expertise within a globally recognized hospitality brand.
Swissotel Chicago prides itself on fostering an inclusive, diverse, and socially responsible working environment, encouraging employees to contribute through corporate social responsibility efforts related to sustainability and community engagement. The hotel offers an extensive benefits package designed to support its employees' health, financial security, and work-life balance. In addition, Swissotel provides access to global Accor discounts, extensive learning and development programs, and a truly rewarding workplace culture where individual creativity and innovation are celebrated. Joining Swissotel Chicago means becoming part of a dedicated team where vibrant culture and career development thrive simultaneously.
Job Requirements
- 1 year related and/or equivalent sales experience preferred
- bachelor’s degree or 2 year degree from accredited university
- strong administrative skills
- working knowledge and experience with Microsoft Office including Word, Excel, PowerPoint
- experience with Opera Property Manager
- experience with Opera Sales and Catering an asset
- polished verbal presentation skills
Job Qualifications
- 1 year in related and/or equivalent sales experience preferred
- bachelor’s degree or 2 year degree from accredited university
- strong administrative skill set
- working knowledge and experience with Microsoft Office including Word, Excel, PowerPoint
- experience with Opera Property Manager
- experience with Opera Sales and Catering an asset
- professional, polished verbal presentation skills
Job Duties
- Lead entry and assignment, meeting space assignment and detail, lead response forms, proposal preparation
- accurate and timely data entry into all systems, including contracts and rooming lists
- run and analyze month-end financial reports
- serve as a communication liaison between customers and Sales and Service teams
- Lanyon data entry and monthly negotiated account production reports
- coordination of site inspections including research on group/customer, site room inspection, preparation of site materials, entertainment reservations, Chef's table, and staff instruction
- travel research and coordination, compilation of expense reports
- coordination of FAMs, account maintenance, pre-con meetings, guest reservations, VIP assistance, and updating monthly action plans
- banquet event order distribution in accordance with written procedures
- manage inventory of office supplies and process purchase orders
- monitor customer RFP requests and assign to appropriate Manager
- support housing and reservations as needed
- assist with marketing needs
- perform any other tasks assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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