Sales & Events Administrator

Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
Seasonal
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Compensation

Hourly
Exact $21.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Starting wage from $21 per hour
Employee housing
Flexible work schedules
Paid Time Off
Free mountain pass
Employee Discounts
Medical insurance
Dental Insurance
Vision Insurance
401(k)

Job Description

Alyeska Resort is a world-class destination nestled in the picturesque mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. This premier resort boasts a 299-room hotel, a luxurious Nordic Spa, and a renowned ski area, making it one of the most sought-after locations for outdoor enthusiasts and travelers alike. The resort combines the beauty of Alaska's natural landscape with exceptional amenities and services to create memorable experiences for visitors throughout the year. Alyeska Resort continuously fosters a dynamic and energetic workplace where employees are encouraged to not only work hard but also enjoy the incredible surroundings and embrace a vibrant lifestyle. With an emphasis on quality and dedication, Alyeska Resort values its team members and supports them with flexible schedules, competitive wages, and numerous benefits that promote work-life balance.

The Sales & Events Administrator role at Alyeska Resort is essential to the success of the Sales & Events office and the overall guest experience. As the first point of contact, the Sales & Events Administrator acts as a vital communication hub, responding to and qualifying all incoming leads through multiple channels to ensure they reach the appropriate sales manager for follow-up. This position is perfect for highly organized individuals who thrive in a fast-paced and dynamic work environment where every day brings new challenges and opportunities.

In this role, the Sales & Events Administrator provides crucial on-site support for various activities such as site inspections, event management, and organizing FAM (familiarization) tours and tour groups. This includes handling general office administration tasks that help keep the Sales & Events office running smoothly. The administrator is responsible for attending and reporting on communication meetings, managing internal meetings and day-use bookings, executing amenities, and responding promptly to special requests. These responsibilities require strong multitasking and prioritization skills coupled with excellent verbal and written communication abilities.

Alyeska Resort offers a starting wage beginning at $21 per hour, along with employee housing options that allow you to live and play where you work. Employees enjoy flexible work schedules designed to accommodate year-round and seasonal positions. Additional perks include paid time off and holiday pay, a free mountain pass for employees and qualified dependents, and discounts on resort lodging, dining, and spa services. Comprehensive medical, dental, and vision insurance plans are provided, along with a 401(k) retirement plan, to support employees' overall well-being and secure financial future.

Ideal candidates for the Sales & Events Administrator position will have a bachelor's degree in sales, marketing, hospitality, or an equivalent combination of education and experience. One to three years of hotel sales and resort operations experience is strongly preferred, with hands-on familiarity with Opera Sales and Catering and PMS systems viewed as a significant advantage. Proficiency in Microsoft Office is required, along with the ability to adapt quickly to seasonal changes and special events at the resort. This role demands a self-motivated, results-oriented team player who can delegate responsibilities and manage multiple priorities effectively. A valid US Driver's License is necessary, and preference will be given to those with previous hotel operations experience and knowledge of OPERA, Ideas, and Microsoft Office.

Availability to work some nights, weekends, and holidays as needed is important for this position to meet the resort's operational demands. If you are ready to bring your enthusiasm and organizational expertise to Alyeska Resort, this position offers a unique opportunity to join an award-winning team and enjoy a fulfilling career in the heart of Alaska, where adventure awaits you every day.

Job Requirements

  • Bachelor's degree in sales, marketing, or hospitality or equivalent combination of education and experience
  • 1-3 years of hotel sales and resort operations experience strongly preferred
  • Experience with Opera Sales and Catering and PMS systems preferred
  • Microsoft Office computer literacy required
  • Excellent verbal and written communication and presentation skills
  • Strong organizational skills and ability to prioritize
  • Excellent time-management skills and ability to delegate and handle multiple priorities
  • Self-motivated and results oriented
  • Team player to assist with obtaining new business
  • Must have valid US Driver’s License
  • Must be available to work some nights, weekends and holidays as needed
  • Ability to adapt to seasonal changes around the resort and special events

Job Qualifications

  • Bachelor's degree in sales, marketing, or hospitality or equivalent combination of education and experience
  • 1-3 years of hotel sales and resort operations experience strongly preferred
  • Experience with Opera Sales and Catering and PMS systems preferred
  • Microsoft Office computer literacy required
  • Excellent verbal and written communication and presentation skills
  • Strong organizational skills and ability to prioritize
  • Excellent time-management skills and ability to delegate and handle multiple priorities
  • Self-motivated and results oriented
  • Team player to assist with obtaining new business
  • Must have valid US Driver’s License
  • Preference for individuals with previous hotel operations experience and working knowledge of OPERA, Ideas, and Microsoft Office

Job Duties

  • Respond to and qualify all incoming leads through various channels and assign them to the appropriate sales manager for follow-up
  • Provide on-site support for activities such as site inspections, event management, organizing FAM tours, tour groups and general office administration
  • Attend and report on all communication meetings inclusive of both Resume and BEO
  • Respond to special requests
  • Prepare and execute amenities
  • Manage day use bookings and internal meetings
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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