Sales & Catering Manager - Wakulla Springs

Guest Services, Inc., founded in 1917, is a premier hospitality management company and National Park Service concessionaire in the United States. It has earned a strong reputation by consistently providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. This extensive portfolio showcases their expertise in delivering exceptional hospitality management tailored to diverse environments and clientele, making them a respected leader in the field. Guest Services, Inc. is committed to promoting diversity, equity, and inclusion (DEI) by fostering an inclusive workplace where all employees are encouraged to bring their whole selves to work. This commitment enhances their ability to deliver superior service to their varied customer base. The company is an Equal Opportunity Employer and welcomes all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The Sales & Marketing Manager role at Guest Services, Inc. is pivotal to driving and sustaining revenue streams through proactive sales efforts and expertly managing both new and existing accounts. The manager is entrusted with the responsibility of booking, selling, planning, and managing group room blocks, banquets, and events, requiring a blend of strong sales acumen and meticulous event coordination skills. This position demands a candidate capable of balancing client desires with the best interests of the property, thereby ensuring profitability while maintaining high levels of guest satisfaction and loyalty. The manager actively coordinates facility catering, group, and event sales, while seamlessly integrating marketing strategies in collaboration with corporate leadership to optimize business growth and brand visibility.

A key aspect of this role includes managing the complete sales lifecycle—from prospecting and proposal development to contracting and event documentation—ensuring clarity and professionalism at every step. The manager also takes an active role in maintaining rigorous communication with clients, fostering long-term relationships based on trust and consistent delivery. With a strong emphasis on team collaboration, the manager works closely across departments such as Food & Beverage, Reservations, and Guest Services to enhance overall facility operations and guest experience.

The ideal candidate will possess at least two years of relevant experience in sales, events, hospitality, or related management roles, combined with excellent negotiation, organizational, and problem-solving skills. Proficiency with common office software and event or sales management systems is essential, alongside a proactive customer service approach. Physical requirements include the ability to work at a desk for extended periods, manage onsite event activities, and handle some lifting. The role may demand local and national travel, requiring flexibility and dedication.

Compensation for this position is set at an annual salary of $42,000 USD, reflective of the responsibilities and expertise required to succeed. This opportunity is perfect for professionals eager to grow in a dynamic hospitality environment that values innovation, teamwork, and excellence in service.