SALES AGENT - IN SUITE DINING

The Venetian Resort Hotel Casino, located in the vibrant city of Las Vegas, Nevada, is renowned for its luxurious accommodations, exceptional services, and world-class amenities. As one of the premier hospitality establishments on the Las Vegas Strip, The Venetian Resort offers guests an unforgettable experience that combines elegance with comfort. With a rich history of providing excellent guest services and an environment that fosters professional growth, this resort is a destination where ambition and hospitality excellence meet. Known for its commitment to unmatched guest service standards, The Venetian continuously seeks dedicated professionals to join its esteemed team and uphold its reputation as a leader in the luxury hotel and casino industry.

The In Suite Dining Sales Agent position at The Venetian Resort Hotel Casino is a vital role that focuses on delivering personalized and outstanding In Suite dining service to guests. This role is designed for individuals who are passionate about hospitality and eager to contribute to a seamless guest experience by ensuring timely and accurate delivery of food and amenities directly to guests’ suites. The In Suite Dining Sales Agent is responsible for handling guest inquiries, processing orders using the property’s micros point-of-sale systems, and maintaining up-to-date information related to guest arrivals, departures, and specific service needs. This position requires a high level of professionalism, clear communication skills, and the ability to work efficiently in a dynamic, fast-paced hospitality environment.

Employees in this role must be well-versed in the resort’s policies and procedures, including the Unmatched Service Standards that define the guest experience philosophy at The Venetian. The ability to respond effectively to guest requests, assist with understanding menu items, ingredients, and preparation methods, and interact politely and professionally under all circumstances is essential. In addition to managing food and beverage orders, the In Suite Dining Sales Agent will also be responsible for delivering and refreshing amenities, assisting with inventories, and maintaining cleanliness and safety standards in their working environment. This role demands a proactive approach, ensuring all guest interactions and services are handled with the utmost care, confidentiality, and efficiency.

Candidates for this position must be at least 21 years old and authorized to work in the United States. A high school diploma or equivalent is required, along with a minimum of two years’ experience in a first-class hotel, casino, restaurant, or related hospitality setting. The position also necessitates the ability to obtain and maintain certifications such as an Alcohol Awareness (TAM) card and Food Handler’s Card, reflecting compliance with legal and company standards. A strong knowledge of food and beverage products, including wines and spirits, is critical, as is demonstrated experience with point-of-sale technology and computer systems. Exceptional interpersonal and communication skills, including proficiency in English and preferably an additional language, will allow the agent to effectively meet the varied needs of diverse guests.

Working as an In Suite Dining Sales Agent at The Venetian Resort Hotel Casino offers a unique opportunity to be a part of a celebrated hospitality brand with a commitment to quality, growth, and excellence. The role requires flexibility, including the ability to work varied shifts such as nights, weekends, and holidays. This is an ideal position for individuals who thrive in fast-paced environments and are eager to provide exceptional guest services while advancing their careers within a prestigious luxury resort setting.