Job Overview
Compensation
Type:
Salary
Rate:
Exact $40,000.00
Benefits
competitive salary
uncapped commission
Multiple medical plans
100% employer-covered dental and vision plans
401(k) retirement plan
Short and long-term disability coverage
Employer-paid life insurance
Flexible Spending Accounts (FSA)
Employee assistance program (EAP)
equity compensation eligibility
training and internal career growth opportunities
Flexible Time Off
12 weeks parental leave for primary and secondary caregivers
Job Description
Hippo Insurance is a forward-thinking insurance company headquartered in Austin, TX, dedicated to protecting the joy of homeownership. Founded on the belief that insurance should be accessible, modern, and personalized, Hippo specializes in providing tailored insurance coverage along with preventative maintenance plans that help homeowners safeguard their most valuable asset. Not limited to home insurance alone, Hippo offers a broad portfolio that includes auto, flood, and other related insurance products, working to reimagine how customers care for, protect, and maintain their homes. Hippo is known for its use of cutting-edge technology and customer-centric approach to deliver an intuitive and fast... Show More
Job Requirements
- 3+ years of experience in Property & Casualty insurance, customer service, or sales
- Current and active P&C license
- Ability to work independently and collaboratively
- Intermediate proficiency in Microsoft Office Suite
- Strong communication and interpersonal skills
- Ability to thrive in a metric-driven environment
- Comfortable using multiple software platforms and Salesforce
Job Qualifications
- 3+ years of experience in Property & Casualty insurance, customer service, sales, or a closely related field
- Current and active P&C license required (multi-state licensing a plus)
- Demonstrated ability to work independently and collaboratively in a high-growth, dynamic, and goal-driven environment
- Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and the ability to quickly learn new software platforms
- Strong active listening skills and the ability to interpret both stated and unstated customer needs
- Consultative selling ability with problem-solving and critical thinking skills
- High emotional intelligence with an empathetic and adaptable communication style
- Clear, concise oral and written communication skills
- Track record of delivering exceptional client support across multiple channels
- Experience navigating multiple systems, quoting platforms, and learning management resources
- Detail-oriented with strong organizational skills
Job Duties
- Using a consultative sales approach to understand customer insurance objectives and recommend tailored solutions across property, casualty, and personal lines of insurance
- Converting leads through proactive high-volume outreach and inbound call handling
- Managing the end-to-end sales cycle: quoting insurance products using Hippo's proprietary tools, gathering underwriting details, and guiding customers through purchase and policy binding
- Clearly explaining coverage options, terms, and processes in a customer-friendly manner
- Proactively identifying cross-sell and up-sell opportunities and assisting customers in transitioning between Hippo and third-party carriers as needed
- Communicating with Hippo customers to answer policy questions, recommend updates, and ensure optimal coverage across Hippo and third-party products
- Maintaining up-to-date knowledge of all available insurance products, systems, and carrier platforms to ensure a high standard of sales and service
- Keeping detailed records of interactions in Salesforce and ensuring all follow-up and documentation is accurate and timely
- Supporting account servicing by assisting with trailing document collection, policy amendments, and responding to basic service inquiries
Job Location
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