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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
bonus potential
Free Meals
Education Assistance
Life insurance
short term disability
long term disability
Direct Deposit
Referral Bonus
Holiday pay
sick pay
uniforms
vacation
401k Match
Employee assistance program
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality food and exceptional customer service. Founded in 1969, Wendy's has grown to become the third-largest hamburger fast-food chain worldwide, serving millions of customers every day. The company prides itself on a culture of respect, inclusion, and opportunity, striving to create rewarding experiences not only for its customers but also for its employees. Wendy's commitment to quality, innovation, and community involvement has made it a beloved brand with loyal customers and a supportive work environment. This particular Wendy's location is part of Manna Inc., a Louisville, KY-based minority-owned... Show More
Job Requirements
- ability to stand for extended periods with periodic breaks
- perform repetitive motions such as chopping, stirring, carrying, and operating equipment
- frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level
- capability to walk up and down stairs and use a step ladder
- occasional sitting, talking, and active listening as required
- ability to lift and carry up to 50 pounds regularly with proper lifting techniques
- ability to move quickly and efficiently around the kitchen
- compliance with food safety and sanitation regulations
- flexible scheduling including nights, weekends, and holidays
- work in a fast-paced, loud environment
- exposure to varying temperatures including hot kitchen areas and cold storage
- use of personal protective equipment and adherence to safety protocols
- awareness of potential hazards such as hot surfaces, sharp objects, and wet floors
Job Qualifications
- at least 2 years of management experience in the restaurant or hospitality industry
- strong background in operations, staff management, and customer service
- experience in fast-casual or quick-service restaurants preferred
- proven leadership skills with the ability to develop and manage a team
- excellent customer service skills including complaint resolution
- financial acumen in managing budgets and controlling costs
- strong problem-solving and organizational skills
- effective verbal and written communication skills
- attention to detail especially regarding food quality and cleanliness
Job Duties
- oversee daily restaurant operations to ensure customer satisfaction and operational excellence
- assist the restaurant manager with team leadership and staff development
- manage quality control and ensure adherence to food safety and sanitation standards
- monitor financial performance including budgeting, cost control, and achieving financial targets
- create and maintain a safe, clean, and efficient environment for guests and team members
- resolve customer complaints and maintain positive guest experiences
- implement company policies and foster a respectful, inclusive work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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