McDonald’s logo

SA General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
prescription drug coverage
bonus potential
Cell Phone Allowance
Paid Personal Days
Free Meals
Service awards

Job Description

This job posting is for a General Manager position at a restaurant owned and operated by an independent franchisee licensed to use McDonald's logos and food products. Unlike McDonald's USA, which is a separate entity, this franchisee independently manages all operations, including employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling. The franchisee, not McDonald's USA, is responsible for these decisions and the overall employment experience at the restaurant. This distinction is important to understand, as McDonald's USA does not receive or manage employment applications or decisions for this role.

This restaurant operates within the fast-food industry, focusing primarily on delivering high-quality, consistent service and delicious food, under the widely recognized McDonald's brand. As a high-volume quick-service restaurant, the establishment prides itself on maintaining strict standards of quality, cleanliness, and customer service. These factors are pivotal to its success and customer satisfaction, making the role of the General Manager critical to the overall operation.

The General Manager position is a dynamic and rewarding leadership role that involves overseeing the daily functions of the restaurant to ensure it runs profitably and meets all corporate standards. This leadership role requires a proactive manager who can work collaboratively with a team of Department Managers, each responsible for different areas within the restaurant. The General Manager will set goals for the restaurant and the individual departments, develop actionable plans, monitor progress, and provide coaching to ensure continuous improvement in all operational aspects.

Ideal candidates will have previous experience managing high-volume quick service restaurants or related experience in hospitality or retail sectors. The General Manager needs to be adept at staff management, including recruiting, training, and developing Department and Shift Managers to build a strong leadership team capable of sustaining the restaurant's growth and success. The role requires strong interpersonal skills, strategic planning abilities, and a commitment to fostering a positive work environment where both employees and customers thrive.

This position offers flexibility in scheduling with opportunities for career advancement and personal growth. Working here means choosing your hours where possible, pursuing education, building valuable skills, and truly being yourself as part of a diverse and energetic team who enjoys working with purpose. The General Manager will benefit from a comprehensive package of competitive pay and extensive benefits, including paid vacation, education assistance, health coverage, and more. These benefits are designed to support the growth and wellbeing of the manager while encouraging long-term career development.

In summary, this General Manager opportunity is perfect for individuals who are passionate about leading teams, improving operational performance, and delivering an exceptional customer experience within a fast-paced, respected quick service restaurant brand operated by an independent franchisee.

Job Requirements

  • must be 18 years or older
  • proven management experience
  • ability to lead a team effectively
  • strong problem-solving skills
  • excellent customer service orientation
  • reliable and flexible availability
  • legal authorization to work in the country

Job Qualifications

  • previous General Manager experience in high-volume locations
  • background in quick service restaurants strongly desired
  • experience in hospitality or retail also considered
  • strong leadership and team development skills
  • excellent communication and organizational skills
  • ability to work in a fast-paced environment

Job Duties

  • run a profitable restaurant
  • ensure restaurant meets McDonald's standards of quality, service, and cleanliness
  • set restaurant goals with leader
  • create and execute plans to achieve goals
  • lead and support Department Managers
  • coach and direct Departments to improve performance
  • hire and develop Department and Shift Managers

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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