Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
competitive pay
401K plan with up to 3% match after one year
paid time off (vacation, holidays, sick leave)
Complimentary room nights (up to 12 per year)
50% restaurant discount
Complimentary meal during shift
Life Insurance and AD&D
short-term disability
long-term disability
Pre-tax commuter benefits
Flexible work schedules
Tuition reimbursement up to $500 per year after one year of service
Career advancement opportunities
Job Description
Rosewood Washington DC is a prestigious luxury hotel located in the heart of Washington, D.C., known for offering exceptional hospitality and memorable guest experiences. As part of the internationally recognized Rosewood Hotel Group, this establishment prides itself on a culture of Relationship Hospitality, where heartfelt, personalized service is a cornerstone of the guest experience. The hotel emphasizes building long-lasting, genuine connections with guests and staff alike, pushing the boundaries to create magical moments every day. The team at Rosewood Washington DC commits to mastering and elevating their craft, serving with passion, professionalism, and integrity within an environment that fosters growth... Show More
Job Requirements
- High school diploma or equivalent education
- Minimum one year’s experience as a cleaner/house attendant for a luxury or ultra-luxury hotel or resort
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize, organize and follow-up
- Ability to resolve problems using good judgment
- Ability to follow directions thoroughly
- Ability to understand guest service needs
- Ability to work cohesively with coworkers
- Ability to work with minimal supervision
- Ability to maintain confidentiality
- Flexible availability including days, evenings, weekends and holidays
- Knowledge of proper cleaning techniques and equipment
- Knowledge of proper chemical handling
- Ability to exert physical effort including lifting, pulling and pushing up to 35 pounds
- Ability to stand for long periods
- Ability to communicate effectively in English
Job Qualifications
- Minimum one year’s experience as a cleaner/house attendant for a luxury or ultra-luxury hotel or resort
- High school diploma or equivalent education
- Must be able to perform job functions with attention to detail, speed and accuracy
- Prioritize, organize and follow-up
- Be a clear thinker, remaining calm and resolving problems using good judgment
- Follow directions thoroughly
- Understand a guest’s service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and pertinent hotel data
- Knowledge of proper cleaning techniques and equipment usage
- Knowledge of proper chemical handling
- Required to speak, read and write in English, with fluency in other languages preferred
- Physical ability to exert effort in transporting supplies and cleaning equipment
Job Duties
- Maintain guest public areas including restrooms, hallways, service elevators, front desk, pool, rooftop, gym and ensuring the hotel standards of cleanliness are being met
- Conduct laundry pressing, shoe cleaning and laundry delivery services
- Thoroughly clean, disinfect and restock employee restrooms
- Responsible for the stocking of guest supplies and linens on the floor landings
- Assisting the room attendants with any deep cleaning needs and movement of furniture
- Maintain complete knowledge of and comply with all departmental policies, service procedures and cleaning standards
- Ensure that standards are maintained at a superior level
Job Location
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