Runner/Public Space Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest experiences and high standards of service. As a diversified hotel company, Marriott manages a wide portfolio of brands, including the esteemed JW Marriott brand, which is part of Marriott's luxury segment. JW Marriott properties are located in gateway cities and distinctive resort locations worldwide, offering a unique blend of luxury and comfort to travelers. The company strongly values its associates, emphasizing a supportive and inclusive work environment where talent flourishes and personal growth is encouraged. Marriott International upholds principles of equal opportunity employment and celebrates the diversity of its workforce, creating a vibrant community where associates from all backgrounds feel welcomed and valued.

The featured role is that of Guest Environment Expert, a non-management full-time position based in San Antonio, Texas, at the JW Marriott located on 101 Bowie Street. The position offers hourly pay at a rate of $19.25 per hour, reflecting the company's recognition of the important contributions of its team members. This role is crucial in maintaining the cleanliness, comfort, and aesthetic appeal of the hotel environment to ensure guests have memorable and enjoyable stays. Unlike typical housekeeping roles, the Guest Environment Expert at Marriott is empowered to take initiative and exercise judgment in fulfilling a broad spectrum of duties that enhance the hotel's guest experience.

Guest Environment Experts perform essential housekeeping functions which go beyond cleaning rooms to encompass public spaces and guest request fulfillment. They are responsible for stocking housekeeping carts, maintaining sanitation standards, and ensuring the overall presentation of the hotel environment supports Marriott's hallmark of Wonderful Hospitality. This role demands physical activity, including standing, walking, lifting, and carrying items up to 50 pounds, highlighting the need for associates who are physically capable and attentive to safety. Professionalism is expected at all times, including adherence to uniform standards, personal grooming, communication etiquette, and company policies regarding workplace safety and confidentiality.

Joining the JW Marriott team means becoming part of a brand that carries the legacy of J. Willard Marriott, the company's founder, whose values continue to inspire associates. The hotel invests in its workforce by providing opportunities for career development, recognition, and training. The JW Treatment emphasizes associate well-being as a cornerstone of delivering outstanding guest service, fostering a workplace culture where associates can thrive in a luxury hospitality setting while pursuing their career aspirations. Marriott International’s inclusive culture and dedication to quality make this position ideal for individuals passionate about hospitality, teamwork, and continuous improvement.

Job Requirements

  • High school diploma or equivalent
  • prior housekeeping experience preferred
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, or pull objects weighing up to 50 pounds
  • adherence to uniform and grooming standards
  • ability to follow company policies and procedures
  • commitment to maintaining confidentiality

Job Qualifications

  • High school diploma or equivalent
  • prior housekeeping or cleaning experience preferred
  • ability to perform physical tasks
  • good communication skills
  • attention to detail
  • ability to work as part of a team
  • commitment to guest satisfaction

Job Duties

  • Deliver guest requests promptly
  • stock housekeeping carts efficiently
  • clean guest rooms and public spaces thoroughly
  • maintain appearance and cleanliness of hotel
  • follow safety and company policies
  • uphold quality standards and professionalism
  • perform physical tasks including lifting up to 50 pounds

Job Criteria

Experience

No experience required


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