Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
meal discounts
flexible scheduling

Job Description

The establishment seeking to fill the position of Runner/Expo is a dynamic and fast-paced restaurant environment committed to providing exceptional dining experiences. As a key part of the front-of-house and back-of-house operations, this role is essential in ensuring smooth, efficient, and high-quality food service. The restaurant prides itself on its dedication to culinary excellence and guest satisfaction, with a strong emphasis on teamwork and communication. The employment type is full-time, designed for passionate individuals who thrive in an energetic food service setting and who are committed to upholding the restaurant's high standards of service and presentation. The Runner/Expo serves as the critical link between the kitchen staff and guests, facilitating the swift and accurate delivery of dishes while maintaining clear communication across teams. This vital position requires agility, attention to detail, and strong interpersonal skills. Runners/Expos are responsible not only for ensuring that food orders are executed correctly and delivered promptly, but also for enhancing guest interactions by describing the dishes and responding to requests. They play a crucial part in ensuring that every plate leaves the kitchen in perfect condition and that guests receive their meals exactly as intended. Additionally, Runners/Expos support servers during slower periods by assisting with side work, which helps maintain overall operational efficiency. This position demands a high level of organization as the Runner/Expo must keep their workstation clean and fully stocked with all necessary items to support both front-of-house and back-of-house functions. The role also requires the ability to multitask effectively, managing multiple orders and guest needs simultaneously. Candidates joining this team will find opportunities for personal growth and development within a supportive and professional restaurant environment. The salary is competitive and commensurate with experience, reflecting the importance of this role in enhancing the dining experience and contributing to the restaurant's reputation for excellence.

Job Requirements

  • High school diploma or equivalent
  • ability to read and understand order tickets
  • friendly and professional demeanor
  • ability to work in a fast-paced environment
  • good communication skills
  • physical ability to stand and walk for long periods
  • availability to work flexible hours including nights and weekends

Job Qualifications

  • Previous experience in a fast-paced restaurant environment preferred
  • strong communication skills
  • ability to multitask in a busy setting
  • knowledge of menu items and ingredients
  • teamwork and collaboration skills
  • basic food safety knowledge
  • physical stamina to be on feet for extended periods

Job Duties

  • Read tickets, finish plates and run food or delegate to a team member
  • describe dish being dropped at the guest's table and ensure they are satisfied before returning to the kitchen
  • retrieve any items guests may need to accompany their meal
  • assist servers in side work during down times
  • be sure station is set with all items needed by both the BOH and the FOH
  • maintain a clean workstation

Job Criteria

Experience

Entry Level (1-2 years)


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