Runner, Suites - Smoothie King

Legends is a leading holistic agency dedicated to delivering effective solutions for legendary brands across multiple industries, including professional sports, collegiate events, attractions, entertainment, international markets, and conventions. With a comprehensive 360-degree service approach, Legends specializes in global planning, sales, and hospitality services to ensure the success of every project and partnership. The company prides itself on its team of experts whose combined experience spans over 300 years in sales, sponsorship, analytics, valuation, hospitality, and operations. This deep expertise and passion enable Legends to create tailored solutions that meet and exceed client expectations, making the company a trusted partner in its fields of operation.

The Suite/Premium Services Runner role at Legends is an essential position within the Premium Services Department, primarily focused on delivering outstanding guest service in various upscale environments such as bars, suites, in-seat service, and restaurants within the venue. This role requires working closely and cooperatively with fellow associates and other service departments to maintain a seamless service experience for guests. The Suite/Premium Services Runner is responsible for providing personalized and attentive service that exceeds guest expectations, ensuring that every visitor to the venue enjoys a memorable and premium-quality experience.

In this role, the Suite/Premium Services Runner will be tasked with serving food and beverages, including soda, water, wine, draft beer, and bottled beer, while managing the setup, cleanup, and maintenance of clean and safe work areas. Teamwork is a critical part of the position, as runners support the service staff by clearing and cleaning tables, running food orders, and collaborating with various departments to maintain venue standards. The role requires knowledge of food and beverage offerings at the venue, including other food, beverage, and retail outlets, to provide informed assistance to guests.

Suites and premium seating areas demand a high level of professionalism, attention to detail, and responsiveness, all of which are central to the responsibilities of the Suite/Premium Services Runner. This position calls for individuals who are quick, adaptable, and capable of multitasking in a fast-paced, team-oriented environment. Excellent communication skills and a guest service mindset play essential roles in creating a positive and engaging atmosphere for patrons.

Employment in this role is dynamic and often includes working extended hours, nights, weekends, and holidays, reflecting the venue’s event-driven schedule. Successful candidates will have prior experience in busy bars, high-end clubs, or restaurants, demonstrating their ability to thrive in demanding hospitality environments. Physical stamina is also necessary, as the role involves reaching, bending, stooping, wiping, pushing, pulling, and lifting items weighing between 10 to 50 pounds.

Overall, the Suite/Premium Services Runner plays a vital part in upholding Legends’ commitment to legendary guest experiences by delivering exceptional service with consistency, care, and teamwork. This role is well suited for hospitality professionals passionate about guest relations and working as part of a high-performing team in a prestigious venue setting.