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Runner, Premium - PNC Music Pavilion Charlotte, NC

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
safe work environment

Job Description

Legends is a renowned holistic agency specializing in delivering comprehensive solutions for legendary brands. Known for its 360-degree service approach, Legends seamlessly integrates Global Planning, Global Sales, and Hospitality services to ensure success across six distinct verticals. These verticals encompass professional sports, collegiate programs, attractions, entertainment, international markets, and conventions. With a leadership team boasting over 300 years of collective experience in sales and sponsorship, analytics and valuation, hospitality, and operations, Legends is recognized for its deep industry knowledge and passion for creating innovative solutions tailored to the unique needs of its partners. The agency prides itself on its intellectual... Show More

Job Requirements

  • Must have a high school diploma
  • At least two years of experience in the food and beverage industry as a busser or food runner
  • Ability to carry three entrée plates long distances up to 150 ft
  • Ability to work long hours and flexible shifts including mornings, nights, weekends and holidays
  • Excellent knowledge of food and beverage preparations, table settings, service standards, guest relations and etiquette
  • Ability to read kitchen tickets and understand seat number, table numbers and course breakdowns
  • Ability to work independently and in team settings
  • Ability to communicate effectively in English
  • Physical ability to transport up to 50lbs continuously
  • Ability to stand and walk for long periods
  • Must maintain personal hygiene and well-groomed appearance standards
  • Must have a working email and voicemail for communication
  • Ability to work under pressure while maintaining a positive attitude

Job Qualifications

  • Has been working in the food and beverage industry as a busser or food runner for at least two years
  • Must have the ability to skillfully carry three entrée plates at the same time for long distances up to 150 ft
  • Ability to retain and recite menu details
  • Have an understanding of the expo process in a fine dining restaurant
  • Must be able to read kitchen tickets and understand seat number, table numbers and course breakdowns
  • Ability to work long hours and flexible shifts including mornings, nights, weekends and holidays
  • Must have excellent knowledge of food and beverage preparations, table settings, service standards, guest relations and etiquette
  • Must have a high school diploma
  • Must be able to succeed in a fast paced environment
  • Must maintain personal hygiene and a well-groomed appearance standards
  • Ability to work independently or in a team setting during set up and execution of service
  • Willingness and drive to exceed the guest expectations
  • Ability to effectively listen and take direction from supervisor
  • Ability to work under pressure while maintaining a smile
  • Ability to transport up to 50lbs on a continuous basis
  • Ability to be standing and walking for long periods of time
  • Ability to read, speak and write English language in order to communicate with guests
  • Must have a working email to communicate with your managers
  • Phone numbers given at the time of interviewing must have a voicemail set up and not be full

Job Duties

  • Deliver food and beverages from kitchen to guests in a timely and organized manner utilizing key information on kitchen tickets including table and seat numbers
  • Lead communication between the servers and culinary team
  • Read kitchen tickets to ensure quality and accuracy of all orders
  • Monitor and observe guests dining experience - ensure guests are satisfied with the food and service
  • Respond appropriately to guest requests and communicate guest requests to server immediately
  • Responsible for the overall cleanliness of the restaurant and service areas
  • Assist bussers as needed with clearing tables, especially with large parties and during peak periods
  • Provide guidance to guests including dining options and general attraction information
  • Perform general cleaning tasks to adhere to health and safety standards
  • Complete other duties as assigned by supervisor

Job Location

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