Runner / Busser - "Swarmer"

Rally Entertainment is a dynamic leisure and entertainment company dedicated to creating connections through pickleball, innovative food and beverage offerings, and competitive social experiences. Emphasizing a modern approach, Rally integrates cutting-edge technology to enhance the pickleball playing experience, making it engaging, entertaining, and enticing for players to return frequently. Located in Charlotte's Lower South End, Rally’s flagship venue is transforming recreational activities. The company prides itself on fostering an energetic and vibrant atmosphere where guests enjoy a blend of sports, socializing, and exceptional hospitality.

This entrepreneurial entertainment company is driven by a commitment to excellence, diversity, and creating memorable moments for its guests. Rally is on a mission to redefine recreational entertainment and is seeking passionate individuals to join its expanding team. Rally’s culture emphasizes proactive empathy, determination, long-term thinking, curiosity, and the creation of magical experiences for every guest.

The Runner/Busser role, known internally as a "Swarmer," is an integral position that directly supports both front-of-house and back-of-house operations to deliver seamless service. Swarmers keep the venue buzzing with energy by maintaining cleanliness, ensuring quick table resets, delivering food and beverages to guests, and supporting the service staff throughout each shift. Attention to detail, a strong work ethic, multitasking ability, and a hospitality-driven mindset are essential for success in this role.

At Rally Entertainment, Swarmers are more than just runners and bussers – they are key contributors who enhance the guest experience by anticipating needs, moving efficiently, and creating "Magic Moments". This position demands flexibility to work varied shifts including evenings, weekends, and holidays, as well as physical stamina to stand and move throughout the venue for the duration of shifts. The company also values integrity, teamwork, and respect within its team culture.

Compensation for this role includes hourly pay plus tips, along with venue perks such as meal and pickleball discounts, fitness and wellness benefits, and discounts on branded apparel and merchandise. Prospective candidates benefit from a supportive environment committed to continuous growth, innovation, and delivering exceptional service that aligns with Rally’s core values. Joining Rally means becoming part of a forward-thinking hospitality team dedicated to creating lasting guest experiences and fostering a positive, energetic workplace.