Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Career development opportunities
Employee Discounts
flexible scheduling
Training and development programs
Inclusive and supportive work environment
Equal employment opportunity
team-oriented culture

Job Description

Cinepolis USA is a leading world-class cinema exhibitor dedicated to enhancing the movie-going experience through its innovative "Cinepolis Luxury Cinemas" and traditional "Cinepolis" theater concepts. Established as a major player within the entertainment industry, Cinepolis emphasizes delivering exceptional customer service and high-quality cinema experiences that transform an ordinary movie night into a memorable event. With a commitment to excellence, innovative technology, and guest satisfaction, Cinepolis continues to expand its presence across the United States, offering meaningful employment opportunities for individuals passionate about the cinematic arts and guest service.

At Cinepolis USA, team members are considered the most valuable asset... Show More

Job Requirements

  • Must be 18 years or older
  • 1+ years of food running or bussing preferred
  • ServSafe, food handling, and alcohol training certifications required
  • Strong interpersonal skills for interacting with employees, guests, and management
  • Effective communication skills with the ability to handle difficult and stressful situations and issues in a positive manner
  • Must be able to maintain strong attention to detail while able to prioritize in a fast-paced and constantly changing environment
  • Have integrity and can be counted on to do the right thing
  • Available nights, holidays, and weekends

Job Qualifications

  • Must be 18 years or older
  • 1+ years of food running or bussing preferred
  • ServSafe, Food Handling, and Alcohol training certifications required
  • Strong interpersonal skills for interacting with employees, guests, and management
  • Effective communication skills with the ability to handle difficult and stressful situations and issues in a positive manner
  • Must be able to maintain strong attention to detail while able to prioritize in a fast-paced and constantly changing environment
  • Have integrity and can be counted on to do the right thing
  • Available nights, holidays, and weekends

Job Duties

  • Deliver concessions items, kitchen items, and bar items to guests including utensils, sauces, and napkins while embodying Nice and Amazing Service by following all In Seat Dining procedures
  • Work closely with expediter to ensure all food is delivered simultaneously, in high quality and in a timely fashion
  • Demonstrate commitment and integrity at all times – double check that orders are correct and complete and communicate with kitchen/expediter/supervisors if they are not
  • Guide guests through the menu and suggest promotions, add-ons, or upselling, demonstrating knowledge of menu and Cinepolis offerings if guests would like to order more items
  • Clean auditoriums removing all dishes, trash, and providing managers with any found items
  • Be of service to your team members and assist them when needed including scanning tickets for guests, cleaning and restroom checks, and ringing up guests at concessions or box office
  • Navigate guest complaints and assist with requests or direct them to proper resource if unable to assist
  • Be cognizant of issues with movie projections-communicating with management when issues arise
  • Complete all opening, mid and closing procedures- including but not limited to other duties
  • Acknowledge guests by Cinepolis standards
  • Attend and participate in trainings and meetings

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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