Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.50 - $16.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

RH Hospitality is a renowned name in the hospitality industry, with over 20 years of experience spanning worldwide. The company specializes in creating distinctive and luxurious Restaurant experiences within their globally recognized Design Galleries. RH Hospitality's mission is to blur the boundaries between the comfort of home and exemplary hospitality. This is achieved through an integrated approach that engages guests, immersing them in what is known as the RH lifestyle. Their commitment to excellence and innovation has led to a distinguished portfolio that continues to expand internationally, setting a benchmark in premium hospitality services and experiences.

The role of Runner at RH Hospitality is a crucial position that supports the elevated dining experience they are known for. This is a service-minded role designed to ensure that every guest receives top-tier service reflective of the highest industry standards. The Runner acts as a vital link between the kitchen and the dining room, playing a fundamental part in the presentation and delivery of RH's culinary offerings. Every dish is delivered with utmost care, attention to detail, precision, and timeliness, ensuring that the guest's experience is seamless and memorable. This position is ideal for individuals who are passionate about hospitality, thrive in a team-centered environment, and are dedicated to maintaining excellence in every aspect of their work.

Individuals working as Runners contribute significantly to maintaining the quality and flow within the dining room and kitchen. They are responsible for creating a warm and inviting atmosphere by consistently delivering First Class Service. Their duties extend to accurately leading the delivery and presentation of dishes, supporting the expediting process, and maintaining an organized and curated service environment. This includes managing areas such as the polishing area, service stations, and the expediting line. Anticipating guest needs and assisting in table maintenance throughout service further highlight the critical nature of this role.

Moreover, RH Hospitality emphasizes the importance of a team-oriented mindset through its 'Full Hands In, Full Hands Out' philosophy, meaning every team member actively participates to support one another and contribute to the overall success of the dining experience. Personal presentation, menu knowledge, and a commitment to RH's high standards are expected attributes for candidates applying for this role. RH Hospitality is dedicated to fostering an inclusive workplace that promotes equal opportunity and respects diversity. They are committed to pay equity, with salaries determined fairly based on individual experience, qualifications, and geographic location. This position is an excellent opportunity for someone seeking to grow within a prestigious and growing hospitality brand, delivering exceptional guest experiences in a supportive and dynamic environment.

Job Requirements

  • 1+ year of experience in a fast-paced, guest-facing or culinary support role
  • candidates must have legal authorization to work in the country in which they are applying at the time of application
  • must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations
  • flexibility to work weekends, holidays, and variable shifts as needed
  • frequently lift and move up to 50 lbs using appropriate equipment and techniques
  • comfortable standing and walking for extended periods of time
  • commitment to proper safety and sanitation practices in a commercial kitchen environment

Job Qualifications

  • Minimum of 1 year experience in a fast-paced, guest-facing or culinary support role
  • knowledge of proper safety and sanitation practices in a commercial kitchen environment
  • ability to stand and walk for extended periods
  • strong communication and teamwork skills
  • passion for delivering excellent guest experiences
  • understanding of the rh hospitality standards
  • commitment to personal presentation and menu knowledge

Job Duties

  • Create a warm and inviting experience by delivering first class service at all times
  • lead the delivery and presentation of dishes to guests, ensuring accuracy, timing, and quality
  • support the expediting process and maintain flow between the kitchen and dining room
  • maintain a curated and organized service environment, including the polishing area, service stations and expediting line
  • anticipate guest needs and assist with clearing, resetting, and maintaining tables throughout service
  • demonstrate a commitment to rh's standards through personal presentation, menu knowledge and attention to detail
  • embrace a team-oriented mindset, championing the "full hands in, full hands out" philosophy

Job Criteria

Experience

Mid Level (3-7 years)


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