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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.60 - $35.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Joe's Stone Crab is a legendary restaurant with a rich history dating back to its original opening in Miami Beach in 1913. Founded by Joseph Weiss and his wife Jennie, Joe's began modestly with a few tables on their porch but quickly gained widespread acclaim for its exceptional Florida Stone Crab, signature sides, and renowned key lime pie. Over a century later, Joe's has firmly established itself as one of the most beloved and widely recognized dining establishments in the world, expanding its footprint with prestigious locations in Chicago, Las Vegas, and Washington DC. Each location carries forward the legacy of quality, tradition, and a commitment to exceptional service. The Chicago branch, launched in partnership with Lettuce Entertain You in 2000, is celebrated for its sophisticated menu featuring prime steaks, quality seafood, and the signature dishes that have made Joe's Stone Crab famous.
Lettuce Entertain You Enterprises, the parent company behind Joe's Stone Crab, is a nationally recognized restaurant group known for its diverse portfolio of more than 100 restaurants distinguished by great food, outstanding service, and a supportive workplace culture. Committed to careers that nurture creativity, passion, and professional growth, Lettuce Entertain You offers employees extensive training, development opportunities, and comprehensive benefits designed to enhance employee well-being and satisfaction. Their dedication to fostering an inclusive and engaging environment has made them an employer of choice within the hospitality industry.
The Runner position at Joe's Stone Crab is a vital role responsible for ensuring the smooth and prompt delivery of food from the kitchen to guests. Runners play a critical part in maintaining the high standards of food presentation and customer service for which Joe's is renowned. This role requires exceptional communication skills, the ability to multitask effectively in a fast-paced, sometimes high-pressure environment, and a strong commitment to teamwork and customer satisfaction. Runners must handle food with care to ensure that every dish arrives exactly as it was intended, contributing to an extraordinary dining experience for each guest.
In addition to food delivery, runners are expected to anticipate guests' needs, maintain constant communication with kitchen staff and coordinators to resolve any order-related concerns, and adhere strictly to safety, sanitation, and allergy protocols. Given the physical demands of the job, including the ability to lift varying weights and stand or walk for extended periods, candidates should be prepared for a dynamic work environment with varying temperatures and noise levels.
This employment opportunity offers a variety of shifts including weekends, allowing for a flexible work schedule. Joe's Stone Crab also emphasizes mental health and wellness through their Employee Assistance Program and offers comprehensive health benefits including Blue Cross Blue Shield medical insurance, dental and vision insurance, life and accident protection, critical illness insurance, and domestic partner benefits. Furthermore, the company supports career advancement and rewards dedicated team members with paid vacation for qualifying employees and a 401(k) plan to help secure their future.
Joining Joe's Stone Crab means becoming part of a historic and esteemed dining tradition, supported by a company that values its people and their professional growth. It's an opportunity to build a meaningful career in the hospitality industry with a team that cares deeply about creating memorable dining experiences and fostering a positive, collaborative work environment. If you are passionate about delivering excellent service, enjoy working in a fast-paced setting, and want to be part of a celebrated brand, applying for the Runner position at Joe's Stone Crab could be the perfect fit.
Lettuce Entertain You Enterprises, the parent company behind Joe's Stone Crab, is a nationally recognized restaurant group known for its diverse portfolio of more than 100 restaurants distinguished by great food, outstanding service, and a supportive workplace culture. Committed to careers that nurture creativity, passion, and professional growth, Lettuce Entertain You offers employees extensive training, development opportunities, and comprehensive benefits designed to enhance employee well-being and satisfaction. Their dedication to fostering an inclusive and engaging environment has made them an employer of choice within the hospitality industry.
The Runner position at Joe's Stone Crab is a vital role responsible for ensuring the smooth and prompt delivery of food from the kitchen to guests. Runners play a critical part in maintaining the high standards of food presentation and customer service for which Joe's is renowned. This role requires exceptional communication skills, the ability to multitask effectively in a fast-paced, sometimes high-pressure environment, and a strong commitment to teamwork and customer satisfaction. Runners must handle food with care to ensure that every dish arrives exactly as it was intended, contributing to an extraordinary dining experience for each guest.
In addition to food delivery, runners are expected to anticipate guests' needs, maintain constant communication with kitchen staff and coordinators to resolve any order-related concerns, and adhere strictly to safety, sanitation, and allergy protocols. Given the physical demands of the job, including the ability to lift varying weights and stand or walk for extended periods, candidates should be prepared for a dynamic work environment with varying temperatures and noise levels.
This employment opportunity offers a variety of shifts including weekends, allowing for a flexible work schedule. Joe's Stone Crab also emphasizes mental health and wellness through their Employee Assistance Program and offers comprehensive health benefits including Blue Cross Blue Shield medical insurance, dental and vision insurance, life and accident protection, critical illness insurance, and domestic partner benefits. Furthermore, the company supports career advancement and rewards dedicated team members with paid vacation for qualifying employees and a 401(k) plan to help secure their future.
Joining Joe's Stone Crab means becoming part of a historic and esteemed dining tradition, supported by a company that values its people and their professional growth. It's an opportunity to build a meaningful career in the hospitality industry with a team that cares deeply about creating memorable dining experiences and fostering a positive, collaborative work environment. If you are passionate about delivering excellent service, enjoy working in a fast-paced setting, and want to be part of a celebrated brand, applying for the Runner position at Joe's Stone Crab could be the perfect fit.
Job Requirements
- High school diploma or equivalent
- Ability to work various shifts including weekends
- Effective communication skills
- Ability to lift up to 50 pounds
- Ability to stand and walk for long periods
- Ability to multitask in busy environments
- Must comply with safety and sanitation standards
Job Qualifications
- High school diploma or equivalent
- Previous experience in a restaurant or food service environment preferred
- Strong communication skills
- Ability to work in a fast-paced environment
- Ability to multitask effectively
- Familiarity with safety and sanitation procedures
- Ability to follow instructions and procedures closely
- Team-oriented mindset
- Customer service skills
- Physical ability to perform the job duties
Job Duties
- Promptly deliver food to the correct guests according to table and position numbers
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multi-task calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
- Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
- Communicate any food concerns to the Coordinator
- Communicate and follow up on any guest request or concern
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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