Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $7.25 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k retirement plan with company match
Free onsite health clinic
Shift premiums
Team member Referral Bonus Program
One complimentary meal per day in employee dining room
Free uniforms with in-house laundry service
Discounted bus pass
Free off-street parking
Free or discounted tickets to area attractions, festivals, and events
paid training and advancement opportunities
Team member appreciation events
Job Description
Potawatomi Hotel & Casino is a renowned entertainment and hospitality establishment located in Milwaukee, Wisconsin. Known for its vibrant casino floor, luxurious hotel accommodations, and diverse dining options, Potawatomi offers guests an immersive experience filled with excitement, comfort, and excellent customer service. Among its many dining venues, RuYi stands out as the signature restaurant offering an authentic Asian culinary journey. The menu features a rich variety of dishes from Japanese, Korean, Chinese, and Thai cuisines, crafted to delight the palate and provide guests with a memorable dining experience. Potawatomi Hotel & Casino values its employees and fosters a team-oriented environment with opportunities for growth and development across various departments.
The role of a Server at the RuYi restaurant is vital to maintaining the high standards of guest satisfaction that Potawatomi upholds. Servers play a key part in creating memorable dining experiences by engaging with customers, accurately taking and serving orders, and anticipating guest needs. This position requires flexibility to work various shifts, including extended hours, weekends, and holidays, reflecting the dynamic environment of a hotel and casino setting.
Servers at RuYi start at a competitive wage of $7.25 per hour plus tips, making this an excellent opportunity for individuals seeking a role that combines customer service with a lively, fast-paced workplace. As a server, you will utilize the point-of-sale (POS) system to process payments accurately and efficiently and ensure responsible alcohol service. Maintaining cleanliness, safety, and a well-stocked work environment is also part of the daily responsibilities. Additionally, servers are often expected to support other venues within the casino to meet business needs, adding variety to the role.
This position is perfect for individuals with excellent communication skills, patience, hospitality knowledge, and an ability to multitask in a busy restaurant setting. With paid training provided, including gaining Responsible Alcohol and ServSafe certifications within the first 90 days, employees are well-equipped to succeed and advance. By joining the RuYi serving team, you become part of a passionate group dedicated to delivering exceptional dining service that complements the overall guest experience at Potawatomi Hotel & Casino.
The role of a Server at the RuYi restaurant is vital to maintaining the high standards of guest satisfaction that Potawatomi upholds. Servers play a key part in creating memorable dining experiences by engaging with customers, accurately taking and serving orders, and anticipating guest needs. This position requires flexibility to work various shifts, including extended hours, weekends, and holidays, reflecting the dynamic environment of a hotel and casino setting.
Servers at RuYi start at a competitive wage of $7.25 per hour plus tips, making this an excellent opportunity for individuals seeking a role that combines customer service with a lively, fast-paced workplace. As a server, you will utilize the point-of-sale (POS) system to process payments accurately and efficiently and ensure responsible alcohol service. Maintaining cleanliness, safety, and a well-stocked work environment is also part of the daily responsibilities. Additionally, servers are often expected to support other venues within the casino to meet business needs, adding variety to the role.
This position is perfect for individuals with excellent communication skills, patience, hospitality knowledge, and an ability to multitask in a busy restaurant setting. With paid training provided, including gaining Responsible Alcohol and ServSafe certifications within the first 90 days, employees are well-equipped to succeed and advance. By joining the RuYi serving team, you become part of a passionate group dedicated to delivering exceptional dining service that complements the overall guest experience at Potawatomi Hotel & Casino.
Job Requirements
- Excellent communication, hospitality, interpersonal and math skills
- Attentiveness and patience for guests
- Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
- Ability to work irregular hours, extended shifts, weekends, and holidays
Job Qualifications
- Excellent communication, hospitality, interpersonal and math skills
- Attentiveness and patience for guests
- Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
- Ability to work irregular hours, extended shifts, weekends, and holidays
- Experience with point-of-sale (POS) systems
- High school diploma or equivalent and 6 months of related experience
Job Duties
- Take and serve food and beverage orders accurately
- Assess, anticipate, and attend to guest needs or concerns
- Use point-of-sale (POS) system to accurately process payments and dispense correct change
- Monitor responsible alcohol service to guests
- Maintain a clean, well-stocked, and safe working environment
- Maintain complete knowledge of the venue and the casino
- Work in other venues as assigned, based on business needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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