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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $7.25 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k retirement plan with company match
Free onsite health clinic
Shift premiums
Team member Referral Bonus Program
One complimentary meal per day in employee dining room
Free uniforms with in-house laundry service
Discounted bus pass
Free off-street parking
Free or discounted tickets to area attractions, festivals, and events
paid training and advancement opportunities
Team member appreciation events
Job Description
Potawatomi Hotel & Casino is a renowned entertainment and hospitality establishment located in Milwaukee, Wisconsin. Known for its vibrant casino floor, luxurious hotel accommodations, and diverse dining options, Potawatomi offers guests an immersive experience filled with excitement, comfort, and excellent customer service. Among its many dining venues, RuYi stands out as the signature restaurant offering an authentic Asian culinary journey. The menu features a rich variety of dishes from Japanese, Korean, Chinese, and Thai cuisines, crafted to delight the palate and provide guests with a memorable dining experience. Potawatomi Hotel & Casino values its employees and fosters a team-oriented environment... Show More
Job Requirements
- Excellent communication, hospitality, interpersonal and math skills
- Attentiveness and patience for guests
- Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
- Ability to work irregular hours, extended shifts, weekends, and holidays
Job Qualifications
- Excellent communication, hospitality, interpersonal and math skills
- Attentiveness and patience for guests
- Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
- Ability to work irregular hours, extended shifts, weekends, and holidays
- Experience with point-of-sale (POS) systems
- High school diploma or equivalent and 6 months of related experience
Job Duties
- Take and serve food and beverage orders accurately
- Assess, anticipate, and attend to guest needs or concerns
- Use point-of-sale (POS) system to accurately process payments and dispense correct change
- Monitor responsible alcohol service to guests
- Maintain a clean, well-stocked, and safe working environment
- Maintain complete knowledge of the venue and the casino
- Work in other venues as assigned, based on business needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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