Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $12.76 - $1.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Free onsite health clinic
Shift premiums
Referral Bonus Program
Complimentary Meal
free uniforms
Discounted bus pass
Free parking
Discounted tickets to events
Paid training
Advancement opportunities
employee appreciation events

Job Description

Potawatomi Hotel & Casino is a renowned entertainment and hospitality establishment that combines gaming, dining, and luxurious accommodations to provide guests with a premier experience. Situated in a vibrant locale, it draws a diverse crowd eager to enjoy its comprehensive amenities, including various restaurants, entertainment venues, and hotel rooms. The establishment emphasizes exceptional service and an inviting atmosphere, which is reflected in every aspect of its operations. Employees at Potawatomi Hotel & Casino benefit from a dynamic and inclusive work environment that fosters growth, development, and teamwork. As a part of this leading organization, team members play a crucial role in maintaining the high standards expected by patrons and contribute significantly to the venue's ongoing success.

The Ru Yi restaurant within Potawatomi Hotel & Casino offers an authentic Asian culinary experience featuring Japanese, Korean, Chinese, and Thai dishes prepared with traditional flavors and fresh ingredients. The restaurant is celebrated for its diverse menu and commitment to providing guests with memorable dining experiences in a comfortable and welcoming setting. Ru Yi is currently seeking a Busser to join their team and support the front-of-house operations by ensuring tables are promptly cleared, cleaned, and reset to maintain a clean and orderly environment. This is a part-time to full-time hourly position starting at $12.76 per hour, requiring flexibility to work various shifts, including late nights, early mornings, weekends, and holidays.

As a Busser at Ru Yi, your primary responsibility will be to assist the wait staff by ensuring that tables are clean and ready for guests, allowing servers to provide the best dining experience possible. Beyond cleaning duties, bussers are also required to engage with guests in a warm and friendly manner, anticipating their needs and supporting the overall guest experience. You will take and serve beverage orders in some cases, empty trash cans as needed, and maintain knowledge of the venue and casino's layout and operations. This role demands attentiveness, strong communication skills, and the ability to work efficiently in a busy restaurant environment.

Working at Potawatomi Hotel & Casino offers numerous benefits, including paid time off, comprehensive medical, dental, vision, and life insurance plans, a 401(k) retirement plan with company match, a free onsite health clinic, shift premiums, and a team member referral bonus program. Employees receive one complimentary meal per day in the Employee Dining Room, free uniforms with in-house laundry service, discounted bus passes, free off-street parking, and access to free or discounted tickets to area attractions and events. Additionally, Potawatomi provides paid training and advancement opportunities along with team member appreciation events, fostering a supportive workplace culture that values employee contributions and development. This role is ideal for individuals seeking an entry point into the hospitality industry who are eager to develop valuable skills and grow within a reputable organization.

Job Requirements

  • Excellent communication, hospitality, interpersonal and math skills
  • attentiveness and patience for guests
  • the ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
  • the ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays

Job Qualifications

  • Excellent communication, hospitality, interpersonal and math skills
  • attentiveness and patience for guests
  • ability to achieve Responsible Alcohol and ServSafe certifications within 90 days
  • ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
  • a high school diploma or equivalent and 6 months of related experience
  • experience with point-of-sale (POS) systems

Job Duties

  • Greet guests with a friendly expression of acknowledgment
  • anticipate and attend to guest needs
  • take and serve beverage orders
  • clear discarded debris and used dishware from tables and clean tables after guests depart
  • empty trash cans as needed
  • maintain complete knowledge of the venue and the casino
  • work at other venues as assigned, based on business needs

Job Criteria

Experience

Entry Level (1-2 years)


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