
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Benefits
Paid vacation
sick leave
Medical insurance
Dental Insurance
basic life insurance
personal accident insurance
Long-term care insurance
short term disability
long-term disability
supplemental life insurance
flexible spending accounts
401k
Retirement Plan
Shift Differential
Holiday pay
Mass Transportation Reimbursement
Associate transfer program
Paid military leave
FMLA
Paid parental leave
Employee assistance program
Job Description
The Express at Fort Irwin is a retail establishment operating under the Department of Defense Exchange Services, designed to serve military members, their families, and authorized patrons with convenience, competitive prices, and excellent customer service in a variety of goods and services. The Exchange at Fort Irwin is more than just a retail store; it is an essential support system within the military community providing access to food, merchandise, and essential supplies. It offers employees a unique working environment with direct ties to the military community, supplemented by comprehensive benefits and opportunities to grow personally and professionally while contributing to the well-being of those who serve our country.
The role of a Roving Store Worker at the Express is both dynamic and essential. This position focuses on preparing food concept items such as heat and eat products, roller grill items, and beverages to ensure customers receive delicious and timely service. The Roving Store Worker is expected to operate kitchen equipment like ovens and roller grills following established procedures, maintaining safety and sanitation standards, and handling multiple operational tasks around the store including merchandising, managing stock, and assisting with transactions. Customer service is a key element of this role, requiring employees to greet and engage customers warmly, resolve complaints at the lowest level, promote customer loyalty programs such as the Military Star credit card, and ensure a welcoming shopping environment.
This position offers flexible scheduling and is part of the Department of Defense, which provides federal employment status with a multitude of valuable benefits. Medical, dental, life, and disability insurance plans are provided, along with paid time off, shift differentials, holiday pay, and a 401K plan for qualifying associates. Employees gain access to base facilities and transportation programs, making it an attractive opportunity for those seeking stability, growth, and a meaningful connection to the military community.
Being a Roving Store Worker at the Express means being adaptable, customer-focused, and reliable while actively contributing to the store’s success and the positive experience of its customers. This role combines food preparation, retail merchandising, cashier duties, and inventory management, requiring a versatile skill set and teamwork. Joining the Exchange represents more than a job; it represents joining a team devoted to your development, providing tools and resources needed to succeed in a supportive, engaging workplace environment.
The role of a Roving Store Worker at the Express is both dynamic and essential. This position focuses on preparing food concept items such as heat and eat products, roller grill items, and beverages to ensure customers receive delicious and timely service. The Roving Store Worker is expected to operate kitchen equipment like ovens and roller grills following established procedures, maintaining safety and sanitation standards, and handling multiple operational tasks around the store including merchandising, managing stock, and assisting with transactions. Customer service is a key element of this role, requiring employees to greet and engage customers warmly, resolve complaints at the lowest level, promote customer loyalty programs such as the Military Star credit card, and ensure a welcoming shopping environment.
This position offers flexible scheduling and is part of the Department of Defense, which provides federal employment status with a multitude of valuable benefits. Medical, dental, life, and disability insurance plans are provided, along with paid time off, shift differentials, holiday pay, and a 401K plan for qualifying associates. Employees gain access to base facilities and transportation programs, making it an attractive opportunity for those seeking stability, growth, and a meaningful connection to the military community.
Being a Roving Store Worker at the Express means being adaptable, customer-focused, and reliable while actively contributing to the store’s success and the positive experience of its customers. This role combines food preparation, retail merchandising, cashier duties, and inventory management, requiring a versatile skill set and teamwork. Joining the Exchange represents more than a job; it represents joining a team devoted to your development, providing tools and resources needed to succeed in a supportive, engaging workplace environment.
Job Requirements
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Ability to stand for extended periods
- Ability to operate kitchen equipment safely
- Basic cash handling ability
Job Qualifications
- High school diploma or equivalent preferred
- Experience in customer service or retail environment is an asset
- Ability to operate kitchen equipment safely
- Basic math and cash handling skills
- Good communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Adaptability and willingness to learn
- Basic knowledge of food safety and sanitation practices
- Ability to promote products and services effectively
Job Duties
- Operate oven roller grill or other kitchen equipment following set procedures
- Prepare heat and eat items including pizza hot dogs and snack items with related condiments
- Ensure heat and eat items are properly heated or cooled
- Maintain sanitation and cleanliness of work area
- Maintain documentation check returned inventory prepare daily cash report
- Take merchandise from stockroom to sales floor and replenish displays
- Ring sales on cash register handling cash credit cards and checks
- Take periodic stock counts advise management of inventory issues
- Resolve customer complaints and promote Military Star credit card
- Stock food and retail supplies replenish items and maintain shelf labels
- Perform random price verification and corrective actions
- Provide excellent customer service greet and engage customers
- Perform other related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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