Route Service Manager - UniFirst

UniFirst is a well-established leader in the garment services industry, known for its unique family culture and its global presence. Operating with a small company feel but supported by the robust infrastructure of a 1.5-billion-dollar organization, UniFirst provides uniform and facility services to over 300,000 business locations across the U.S., Canada, and Europe. The company values its 13,000 team partners and fosters an inclusive environment filled with diverse cultures, personalities, and backgrounds. UniFirst has earned recognition among the top companies to work for, securing spots on lists such as Selling Power magazine's "Best Companies to Sell For" and Forbes magazine's "Platinum 400 – Best Big Companies." With a strong commitment to growth and stability during its 80 years of operation, UniFirst offers promising career mobility and personal development opportunities for its employees.

The Route Service Manager role at UniFirst is a pivotal leadership position focused on overseeing and motivating a team of Route Service Supervisors and Route Service Representatives. This role involves recruiting, training, and developing the team, who deliver high-quality uniform and facility services to a wide range of customers, from small family businesses to major corporate clients. The Route Service Manager is responsible for driving customer satisfaction, managing account growth, and ensuring profitability for the assigned location. Key responsibilities include building strong customer relationships, collaborating with location management teams, and negotiating contract renewals.

UniFirst emphasizes quality training designed to enhance performance and career advancement for its Team Partners. The cultural environment is supportive and family-oriented, with no night or weekend shifts, making work-life balance manageable. The company actively promotes diversity and inclusion, ensuring a safe and respectful workplace for all employees. This full-time role requires a leader who is business savvy, results-driven, and comfortable with hands-on involvement to support their team and customers directly. The Route Service Manager will have an opportunity to influence both the team’s success and the overall growth and profitability of their location, with clear pathways to further leadership roles within the organization.