Route Service Driver

Newport Beach, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $20.42 - $27.57

Work Schedule

Standard Hours

Flexible

Benefits

Holiday & paid time off

Medical/Pharmacy

Dental

Vision

employer-paid short-term disability

Employer-Paid Employee Basic Life & Accidental Death and Dismemberment

Voluntary Employee Life & Accidental Death and Dismemberment

Voluntary Spousal Life

Voluntary Dependent Life

Hospital Indemnity, Accident and Critical Illness

Commuter/Transit Account

Healthcare Flexible Spending Account

Dependent Care Flexible Spending Account

Health savings account

401(k) with employer match

Employer-Paid Employee Assistance Program (EAP)

Employee Discounts

Job Description

United Site Services (USS) is a leading provider of comprehensive site services, specializing in offering solutions that facilitate successful project execution and event management across a variety of industries. Known for its commitment to excellence, USS harnesses deep industry knowledge, robust process management, and a strong emphasis on corporate responsibility to deliver top-tier services to its customers. The company prides itself on its diverse and dedicated workforce, which includes field technicians, customer care representatives, sales professionals, and functional experts, all integral to maintaining a seamless and dependable customer experience. USS is deeply invested in fostering a culture of continuous improvement, teamwork, and operational excellence, making it a desirable employer for those seeking growth and meaningful contributions in the site services domain.

The role of Service Technician at USS is critical, serving as the backbone of the company’s operational success. This position involves operating a company service truck and traveling to various locations to service, pump, and clean portable restrooms and holding tanks. As a Service Technician, you will be responsible for adhering to stringent safety standards set by USS and the Department of Transportation (DOT), ensuring all servicing tasks are completed efficiently, safely, and in alignment with the company’s 8-point service standard. The role demands physical stamina, including the ability to lift and maneuver heavy objects regularly and engage in various physical activities like standing, stooping, and kneeling. Excellent customer service skills are essential, as Technicians often interact directly with customers on-site to ensure satisfaction and address any specific needs or adjustments in service routes.

In addition to the practical aspects of servicing portable sanitation units, the Service Technician contributes strategically by providing valuable routing feedback to supervisors and planning future service requirements in collaboration with customers. This position offers a competitive hourly pay rate ranging from $20.42 to $27.57, along with an extensive benefits package for full-time employees. USS values the safety, well-being, and professional development of its team members, reflecting this in its comprehensive training, support systems, and employee benefits. If you are a motivated individual with a commercial driving background, strong problem-solving abilities, and a commitment to maintaining the highest standards of service and safety, this role presents a promising opportunity to grow within an industry-leading company dedicated to quality and customer satisfaction.

Job Requirements

Sit while driving and stand while servicing products
Use hands and fingers to handle, control or feel objects tools or controls
Repeat the same movements
See details of objects that are less than a few feet away and also at greater distance
Speak clearly so customers can understand
Understand the speech of another person
Hear sounds and recognize the difference between them
Walk up to 30 minutes at a time without exertion
Enter and exit equipment by stepping and kneeling
Lift up to 40lbs from your waist to your shoulders
Lift 30lbs from the floor to your head
Crouch and squat
Push 100lbs and pull 100lbs horizontally

Job Qualifications

Minimum two years of commercial driving experience
Valid driver license (CDL or non-commercial)
Excellent time management, customer service and communication skills
Strong problem-solving and decision making skills

Job Duties

Perform basic service truck driving functions in accordance with USS and DOT requirements
Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries
Perform duties by sitting, standing, stooping, kneeling, crouching or crawling
In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift
Conduct portable toilets servicing to USS 8 point service standard
Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard
Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed
Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible
Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied