Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.42 - $27.57
Work Schedule
Flexible
Day Shifts
Benefits
Holiday and paid time off
Medical
Dental
Vision
employer-paid short-term disability
Employer-paid employee basic life and accidental death and dismemberment
Voluntary employee life and accidental death and dismemberment
Job Description
United Site Services (USS) is a leading provider in the site services industry, renowned for its comprehensive solutions designed to support a broad range of project and event needs. With a commitment to forging strong partnerships, USS prioritizes customer success by delivering reliable and efficient services. The company’s expertise spans various domains, supported by processes that emphasize safety, compliance, and environmental responsibility. The workforce at USS includes diverse roles such as field technicians, customer care representatives, sales professionals, and functional experts, all collaborating to maintain high service standards and ensure customer satisfaction.
At United Site Services, the role of Service Technician is pivotal to the company's operations. This position involves operating a company service truck to travel to different sites where the technician is responsible for servicing, pumping, and cleaning portable restrooms and holding tanks. The Service Technician serves as the frontline representative of USS, interacting directly with customers and ensuring their needs are met with professionalism and adherence to strict service standards. This role requires a blend of technical skills, physical stamina, and excellent customer service abilities.
The job entails driving under guidelines set by USS and the Department of Transportation (DOT), maintaining safety standards that safeguard both the technician and the public. Service Technicians are required to perform physically demanding tasks such as lifting heavy objects frequently, and maintaining portable toilets according to an eight-point service checklist developed by USS, ensuring sanitation and usability. Customer interaction is a key element of the job, with technicians expected to communicate effectively and flexibly adjust service routes and schedules to match customer demands.
Operational feedback and strategic planning also form a part of the role, as Service Technicians provide insight on route efficiency and work collaboratively with managers and supervisors to optimize service delivery. This proactive approach helps anticipate and fulfill clients' current and future portable restroom needs. The position is ideal for individuals who thrive in dynamic environments, enjoy physical activity, and value the importance of excellent customer service in maintaining client satisfaction and loyalty.
The offered salary for this position ranges from $20.42 to $27.57 per hour, reflecting factors such as geography, skill level, and experience. Full-time employees working an average of 30 hours or more per week are eligible for a comprehensive benefits package, including medical, dental, vision coverage, paid time off, and retirement plans with employer matching. The company also emphasizes equal employment opportunities and compliance with all federal, state, and local employment laws. This commitment ensures a fair and inclusive workplace free from discrimination of any kind. The role of Service Technician at USS presents a fulfilling opportunity for motivated individuals to join a reputable company that values safety, quality, and continuous improvement in its services.
At United Site Services, the role of Service Technician is pivotal to the company's operations. This position involves operating a company service truck to travel to different sites where the technician is responsible for servicing, pumping, and cleaning portable restrooms and holding tanks. The Service Technician serves as the frontline representative of USS, interacting directly with customers and ensuring their needs are met with professionalism and adherence to strict service standards. This role requires a blend of technical skills, physical stamina, and excellent customer service abilities.
The job entails driving under guidelines set by USS and the Department of Transportation (DOT), maintaining safety standards that safeguard both the technician and the public. Service Technicians are required to perform physically demanding tasks such as lifting heavy objects frequently, and maintaining portable toilets according to an eight-point service checklist developed by USS, ensuring sanitation and usability. Customer interaction is a key element of the job, with technicians expected to communicate effectively and flexibly adjust service routes and schedules to match customer demands.
Operational feedback and strategic planning also form a part of the role, as Service Technicians provide insight on route efficiency and work collaboratively with managers and supervisors to optimize service delivery. This proactive approach helps anticipate and fulfill clients' current and future portable restroom needs. The position is ideal for individuals who thrive in dynamic environments, enjoy physical activity, and value the importance of excellent customer service in maintaining client satisfaction and loyalty.
The offered salary for this position ranges from $20.42 to $27.57 per hour, reflecting factors such as geography, skill level, and experience. Full-time employees working an average of 30 hours or more per week are eligible for a comprehensive benefits package, including medical, dental, vision coverage, paid time off, and retirement plans with employer matching. The company also emphasizes equal employment opportunities and compliance with all federal, state, and local employment laws. This commitment ensures a fair and inclusive workplace free from discrimination of any kind. The role of Service Technician at USS presents a fulfilling opportunity for motivated individuals to join a reputable company that values safety, quality, and continuous improvement in its services.
Job Requirements
- Minimum two years of commercial driving experience
- Valid driver license (CDL or non-commercial)
- Ability to lift and push between 50 and 150 pounds frequently during work shifts
- Ability to perform physical duties including sitting, standing, stooping, kneeling, crouching or crawling
- Must follow USS and DOT safety standards
- Ability to communicate effectively with customers
- Willingness to be flexible with work routes and schedules
- Ability to plan strategically to meet customer needs
Job Qualifications
- Minimum two years of commercial driving experience
- Valid driver license (CDL or non-commercial)
- Excellent time management, customer service and communication skills
- Strong problem-solving and decision making skills
Job Duties
- Perform basic service truck driving functions in accordance with USS and DOT requirements
- Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries
- Perform duties by sitting, standing, stooping, kneeling, crouching or crawling
- In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift
- Conduct portable toilets servicing to USS 8 point service standard
- Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard
- Ability to be flexible in order to meet customer needs when routes need to be adjusted or changed
- Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible
- Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
