Route Service Driver

United Site Services (USS) is a leading provider in the comprehensive site services industry, specializing in portable restroom solutions and related services. The company is well-known for its commitment to creating strong partnerships that empower the success of its customers’ projects and events. Its reputation is built on deep industry expertise, superior process management, and an unwavering dedication to corporate responsibility. The pillars supporting United Site Services’ value proposition include best-practice programs that ensure operational excellence and reliable service delivery. The company boasts a diverse team of field technicians, customer care representatives, sales professionals, and other functional experts, all contributing indispensably to a seamless and efficient customer experience. By joining USS, employees become part of an organization that values continual improvement, fosters teamwork, and aims for excellence in every facet of its operations.

The Service Technician role at United Site Services is fundamental to the company’s core business operations. This position involves operating a service truck to deliver essential portable restroom and holding tank maintenance services at various client locations. The technician must comply with rigorous safety standards set by USS and the Department of Transportation (DOT), ensuring that all duties are performed safely to prevent accidents and injuries. This role demands physical stamina, as the technician will frequently perform tasks requiring standing, kneeling, crouching, lifting, or pushing heavy loads ranging from 50 to 150 pounds. Service technicians adhere to USS’s 8-point service standards when servicing portable toilets, which guarantees high-quality service for customers. They also engage directly with customers on-site to confirm that services meet their expectations. Flexibility is key in this role, as route adjustments may be necessary to meet dynamic customer demands efficiently. Service technicians provide vital feedback to operations managers and coordinators to optimize routing and service quality continuously. Furthermore, the role involves strategic planning to address both current and future customer needs for portable restroom services. USS offers this position as a full-time role with competitive pay ranging from $20.42 to $27.57 per hour, depending on factors such as location, experience, and skills. Benefits for employees include a comprehensive package with medical, dental, vision coverage, paid time off, and participation in a 401(k) retirement plan with employer match, among others. This description showcases the critical importance of the Service Technician within USS, emphasizing their direct impact on customer satisfaction and overall operational success.