
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.56 - $25.06
Work Schedule
Flexible
Day Shifts
Benefits
holiday
Paid Time Off
Medical
pharmacy
Dental
Vision
employer-paid short-term disability
Employer-paid employee basic life insurance
accidental death and dismemberment insurance
Voluntary employee life insurance
Voluntary spousal life insurance
Voluntary dependent life insurance
hospital indemnity
accident insurance
critical illness insurance
Commuter/Transit Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health savings account
401(k) with employer match
employer-paid employee assistance program
Employee Discounts
Job Description
United Site Services (USS) is a recognized leader in the site services industry, dedicated to providing comprehensive solutions that support the success of its customers' projects and events. With a strong focus on partnership, USS emphasizes excellence in process management and a deep commitment to corporate responsibility as fundamental pillars of its business operations. The company boasts a diverse and skilled workforce that includes field technicians, customer care representatives, sales professionals, and functional experts, all working collaboratively to ensure reliable, seamless service delivery. USS values continuous improvement, teamwork, and operational excellence, making it a prime employer in its sector.
The Service Technician position at USS is a pivotal role within the organization, centering around operating a company service truck and traveling to various customer locations to service, pump, and clean portable restrooms or holding tanks. This role is crucial to the company's core business operations and requires a combination of practical skills, customer service acumen, and adherence to safety standards. The position involves both driving and physical labor, including lifting significant weights and performing various movements such as stooping, kneeling, crouching, and crawling to effectively service equipment.
Service Technicians must perform their duties in compliance with United Site Services and Department of Transportation (DOT) regulations, prioritizing safety at all times to prevent accidents or injuries. Their responsibilities extend beyond the technical servicing tasks to include direct interaction with customers, ensuring satisfaction with the services provided. Flexibility is key, as technicians are expected to adapt routes and plans according to customer needs, communicating effectively with operations management for efficiency improvements. Additionally, technicians help anticipate and plan future customer requirements, fostering strong relationships and contributing to the company's customer-focused culture.
USS offers this full-time role with compensation ranging from $18.56 to $25.06 per hour. Employees are eligible for a robust benefits package that includes comprehensive medical, dental, and vision coverage, employer-paid short-term disability, life insurance options, flexible spending accounts, and a 401(k) plan with employer matching, among others. This package reflects USS's commitment to supporting its workforce and promoting a positive work environment.
At United Site Services, diversity and equal opportunity are cornerstones of employment practice. The company strictly prohibits discrimination based on legally protected categories and ensures all employees are treated with dignity and respect. Certain roles may require security clearance or travel, necessitating proper identification in compliance with federal and state regulations. Overall, the Service Technician role at USS represents an opportunity to join a dynamic team dedicated to excellence, safety, and exceptional customer service in the site services industry.
The Service Technician position at USS is a pivotal role within the organization, centering around operating a company service truck and traveling to various customer locations to service, pump, and clean portable restrooms or holding tanks. This role is crucial to the company's core business operations and requires a combination of practical skills, customer service acumen, and adherence to safety standards. The position involves both driving and physical labor, including lifting significant weights and performing various movements such as stooping, kneeling, crouching, and crawling to effectively service equipment.
Service Technicians must perform their duties in compliance with United Site Services and Department of Transportation (DOT) regulations, prioritizing safety at all times to prevent accidents or injuries. Their responsibilities extend beyond the technical servicing tasks to include direct interaction with customers, ensuring satisfaction with the services provided. Flexibility is key, as technicians are expected to adapt routes and plans according to customer needs, communicating effectively with operations management for efficiency improvements. Additionally, technicians help anticipate and plan future customer requirements, fostering strong relationships and contributing to the company's customer-focused culture.
USS offers this full-time role with compensation ranging from $18.56 to $25.06 per hour. Employees are eligible for a robust benefits package that includes comprehensive medical, dental, and vision coverage, employer-paid short-term disability, life insurance options, flexible spending accounts, and a 401(k) plan with employer matching, among others. This package reflects USS's commitment to supporting its workforce and promoting a positive work environment.
At United Site Services, diversity and equal opportunity are cornerstones of employment practice. The company strictly prohibits discrimination based on legally protected categories and ensures all employees are treated with dignity and respect. Certain roles may require security clearance or travel, necessitating proper identification in compliance with federal and state regulations. Overall, the Service Technician role at USS represents an opportunity to join a dynamic team dedicated to excellence, safety, and exceptional customer service in the site services industry.
Job Requirements
- Sit while driving and stand while servicing products
- Use hands and fingers to handle, control or feel objects, tools or controls
- Repeat the same movements
- See details of objects that are less than a few feet away and also at greater distance
- Speak clearly so customers can understand
- Understand the speech of another person
- Hear sounds and recognize the difference between them
- Walk up to 30 minutes at a time without exertion
- Enter and exit equipment by stepping and kneeling
- Lift up to 40lbs from waist to shoulders
- Lift 30lbs from the floor to head
- Crouch and squat
- Push 100lbs and pull 100lbs horizontally
Job Qualifications
- Minimum two years of commercial driving experience
- Valid driver license (CDL or non-commercial)
- Excellent time management, customer service and communication skills
- Strong problem-solving and decision-making skills
Job Duties
- Perform basic service truck driving functions in accordance with USS and DOT requirements
- Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries
- Perform duties by sitting, standing, stooping, kneeling, crouching or crawling and lifting/pushing between 50 and 150 lbs. frequently
- Conduct portable toilets servicing to USS 8 point service standard
- Perform customer service interaction on customer work sites to ensure services meet their standards
- Adjust routes flexibly to meet customer needs
- Provide routing feedback to Operations Manager, Supervisor, Coordinator for efficiency and service quality
- Strategically plan for customer needs to satisfy current and future requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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