Route Sales Relief Driver - Jumper

Tucson, AZ, USA|Onsite

Job Overview

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

flexible scheduling

Job Description

Aramark is a global leader in food, facilities management, and uniform services, serving millions of guests in 15 countries every day. Known for its dedication to providing exceptional customer experiences and innovative solutions, Aramark aims to build strong partnerships with its clients and communities. The company is deeply rooted in service and united by a clear purpose to make a positive impact on its employees, customers, partners, and the planet. Aramark places equal employment opportunity at the forefront of its values, ensuring a diverse and inclusive workplace free from discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, veteran status, or any other protected characteristic. With a focus on employee development, Aramark encourages its workforce to grow professionally while pursuing their passions and contributing meaningfully to the company's success.

The Route Sales Relief Driver - Jumper role at Aramark centers on building and maintaining business partnerships with customers by thoroughly understanding and meeting their needs. This role is vital in driving sales growth, maintaining customer satisfaction, and ensuring accurate, timely delivery of products. The Relief Driver acts with an account ownership mentality, consistently seeking opportunities to improve services and product offerings while capitalizing on sales opportunities and promoting account retention.

The position demands a customer-centric approach, engaging in ongoing conversations with key decision-makers to gather customer information and enhance offerings accordingly. Responsibilities include meeting sales expectations by promoting route growth, securing service agreement renewals, and increasing customer retention, thereby enhancing the profitability of the market center. The Route Sales Relief Driver will identify new business opportunities, including selling new products to existing customers and acquiring new accounts. Customer relationships are paramount, and the driver must exhibit respectful, effective communication and respond promptly to all customer issues and opportunities.

Operationally, this position requires safe and courteous operation of company vehicles while adhering to Department of Transportation (DOT) rules, maintaining vehicle cleanliness, performing daily preventive maintenance, and ensuring merchandise is properly stocked, rotated, and delivered in the correct quantities. The driver is also responsible for managing inventory levels at customer locations, safeguarding company and customer assets, and maintaining accurate daily accounting of monies and products.

Strong communication skills are essential, including active listening and effective communication under challenging conditions. The Route Sales Relief Driver will regularly collaborate with the general manager, route sales manager, customer service manager, and customer service associates to address customer concerns and report competitor activities. Flexibility and adaptability are also critical, as job duties may evolve to meet business needs. Working at Aramark offers an opportunity to develop new skills, contribute to a purpose-driven organization, and achieve a rewarding career in a supportive, growth-oriented environment.

Job Requirements

High school diploma or equivalent
Valid driver’s license
Clean driving record for at least 5 years
Ability to obtain DOT certification
1-2 years of experience in a public contact role
Strong communication skills
Ability to adapt quickly to changing situations
Proficiency in sales or willingness to be trained
Good interpersonal and customer service skills
Ability to work independently and efficiently
Knowledge of DOT regulations and vehicle maintenance
Client interaction and time management skills

Job Qualifications

1-2 years of experience in a position requiring heavy public contact
High school diploma/G.E.D required
Must have a valid driver’s license and be able to obtain DOT certification to operate DOT regulated vehicles
Must have clean driving record for 5 years
Ability to communicate at high efficiency and effectiveness with clients and operations staff
Ability to respond quickly to changing demands
Proficient or can be trained to sell products to customers
Must have good interpersonal skills and customer service skills
Must possess an acceptable driving record in accordance with the CMV policy and a valid driver’s license
Client interaction, communication, organization/time management are critical to the success of this role
The ability to work efficiently and independently is important as well

Job Duties

Meet sales expectations and promote overall route growth, service agreement renewal, and customer retention to enhance the profitability of the market center
Identify opportunities to solicit new business and increase business revenue through selling new items to current customers and obtaining new accounts
Establish and maintain effective and respectful relationships with customers and provide outstanding customer service by having an account ownership mentality
Focus on account retention and seek opportunities to improve the account by being the first/primary responder to all customer issues and opportunities
Ensure products are loaded/unloaded in a safe manner, proper items and quantities of merchandise are delivered on their regularly scheduled day, merchandise is stocked, products are rotated, and all equipment is maintained and cleaned
Operate Company vehicles safely and courteously while following the rules of the road
Verify the daily preventative maintenance of the vehicle and keep the interior of the truck clean, organized, and safely maintained
Comply with all DOT requirements
Responsible for and respectful of both customer and Aramark assets
Install and maintain appropriate inventory levels at customer locations and ensure proper quality and working condition
Responsible for a complete and accurate accounting of all monies and products daily in accordance with established guidelines
Practice attentive and active listening and communicate effectively under adverse conditions through the internal/external communication process
Communicate with the GM, RSM, CSM, and CSA’s regarding customers and reports on pending problems, or on evidence of competitors in customer locations