Route Relief Sales Representative

Community Coffee is America's number one family-owned and operated retail coffee brand. Renowned for blending cherished traditions with innovative thinking, Community Coffee has established a dynamic, fast-paced environment that energizes both employees and customers alike. This company prides itself on not only delivering premium coffee products but also on fostering lasting connections and providing exceptional customer experiences. Employees are encouraged to grow professionally in a supportive setting where passion for coffee transforms into rewarding careers. The company's commitment to its workforce is reflected in its core values, including championing people, inspiring creativity, wowing customers, serving communities, and winning together. Community Coffee offers competitive salaries and a comprehensive benefits package including health, dental, vision, and life insurance, 401(k), short- and long-term disability, paid time off, and an employee assistance program. The company also champion's equal employment opportunities and provides reasonable accommodations during hiring and employment.

The Route Relief Sales Representative role within Community Coffee's Sales Execution department in the Coffee Service Division plays a crucial part in maintaining uninterrupted customer service and satisfaction. Reporting to the Sales Manager or Sales Supervisor, this on-site position involves daily travel between the company location and various customer establishments. The primary responsibility of the Route Relief Sales Representative is to cover assigned routes, handling delivery of products, equipment, and supplies in the absence of the regular route sales representative. This role ensures that inventory is accurately maintained on the route truck, products are fresh and displayed properly, and coffee brewing equipment is serviced at customer locations. Additionally, this position includes soliciting additional product sales, collecting customer payments, managing daily deposits, and recording accurate sales and inventory information. The representative may also participate in trade shows and special events to promote Community Coffee products and is responsible for routine vehicle maintenance and cleanliness. This role demands a high level of customer centricity, integrity, and effective communication skills, complemented by competencies in adaptability, accountability, and resourcefulness. Because of its physical demands, candidates must be capable of frequent lifting, standing, walking, and maneuvering loads, with specific vision abilities and adherence to safety standards required. Overall, this position provides an opportunity to directly impact customers and the company's growth through dedicated service, all while advancing a career in the reputable and growing coffee industry.