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Marriott International, Inc logo

Rooms Operations Manager-Housekeeping

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,310.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Career development opportunities

Job Description

Sheraton Grand Sacramento Hotel, located in the heart of Sacramento, California, is part of the globally recognized Sheraton Hotels & Resorts brand, owned and operated by Marriott International. Established as a prominent gathering place since 1937, the Sheraton brand is renowned for creating inclusive and engaging experiences for guests worldwide. Sheraton Grand Sacramento Hotel offers exceptional accommodations, elegant event spaces, and a warm atmosphere that fosters a sense of community and belonging for guests and associates alike. As part of Marriott International’s extensive portfolio, the hotel emphasizes a culture that values diversity, equity, and inclusion, ensuring that employees from all... Show More

Job Requirements

  • High school diploma or GED
  • Four years experience in guest services, front desk, housekeeping or related area
  • Or two-year degree in hotel and restaurant management, hospitality, business administration or related field
  • Two years of relevant professional experience
  • Ability to lead and motivate a team
  • Strong interpersonal and problem-solving skills
  • Availability to work full time onsite
  • Commitment to delivering excellent guest service

Job Qualifications

  • High school diploma or GED
  • Four years experience in guest services, front desk, housekeeping or related area
  • Or two-year degree in hotel and restaurant management, hospitality, business administration or related field
  • Two years of relevant professional experience
  • Strong leadership and communication skills
  • Ability to manage multiple departments
  • Proficiency in customer service and operational management

Job Duties

  • Assist in managing all operations in rooms area departments
  • Monitor compliance with standards and procedures
  • Lead and motivate the rooms operations team
  • Manage guest satisfaction and employee relations
  • Oversee scheduling and operational productivity
  • Participate in hiring and training of staff
  • Perform periodic job functions and other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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