Rooms Manager

Pyramid Global Hospitality is a leading global hospitality management company known for its strong commitment to its employees and a People First culture. With over 230 properties worldwide, Pyramid Global Hospitality creates supportive and inclusive work environments that foster diversity, growth, development, and wellbeing. The company prides itself on building meaningful relationships with its team members, investing in employee development, and providing a comprehensive benefits package. These benefits include health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. Pyramid Global Hospitality encourages ongoing training and development opportunities, empowering employees to build skills and advance their careers. Their dedication to excellence and employee satisfaction makes them a highly sought-after employer in the hospitality industry.

The Old No. 77 Hotel, part of Pyramid Global Hospitality's portfolio, is a fine boutique hotel ideally situated just three blocks from the vibrant French Quarter in New Orleans. The hotel boasts a rich history and unique guest rooms, complemented by a rotating art gallery and signature amenities. It is also home to Compère Lapin, one of New Orleans' top celebrity chef restaurants, helmed by James Beard Award-winning Chef Nina Compton. This property serves as a cultural epicenter for guests seeking an authentic and immersive New Orleans experience.

The position available is a leadership role responsible for overseeing all aspects of the Rooms division at the Old No. 77 Hotel. This includes management of the front office, housekeeping, guest services, and concierge departments. The role requires ensuring seamless guest experiences through operational excellence and maintaining high service standards. The incumbent is expected to optimize financial performance by monitoring room revenue, occupancy rates, and collaborating with revenue management teams. They will lead and motivate departmental teams to achieve efficiency and uphold the hotel’s brand standards. The role also demands conducting regular inspections of guest rooms and public spaces to maintain cleanliness and quality, monitoring guest feedback for service improvements, and recruiting and coaching associates to foster high performance. This position involves working flexible hours, including weekends and holidays, and offers a competitive salary ranging between $63,000 and $65,000, reflecting the candidate's experience and skill set. Pyramid Global Hospitality is an equal opportunity employer that celebrates diversity and is committed to fostering an inclusive environment for all employees.